WISE Home Solutions is a reliable provider of security systems for both business and residential customers. Since starting in late 2016, the company has been committed to offering the best security solutions with easy upgrades and exceptional customer service. Customers appreciate the professionalism and politeness of the team, noting that technicians go out of their way to ensure systems are set up according to their needs. Many clients feel safe and secure, trusting WISE for years in multiple homes. The installation process is often praised for being professional, timely, and thorough, with technicians respectful and helpful in explaining how the systems work. WISE also demonstrates a willingness to accommodate customers with quick responses, such as calling to fix issues earlier than scheduled and ensuring that service visits are efficient. However, some customers have experienced difficulties with contract cancellations and ongoing issues like low batteries that require additional fees for repairs. Despite these concerns, the company is generally viewed as honest and dependable. Customers value their peace of mind knowing their property is protected and often recommend WISE to others. Overall, WISE Home Solutions is seen as a trusted company that prioritizes customer satisfaction and security.
The guys came out to move my security system to my new home. They were polite and they went out of their way to make sure the system was setup the way I wanted it.
January 2024
Best and honest company. We have used Wise for years in four different homes. We feel safe and secure. Would use Wise over and over.
November 2023
They did a wonderful job, called me for an appointment then later called to give me an earlier day and was there to fix the issue. Same guy who fixed our issue a year ago came back and was very professional. He’s a soldier and very respectful. Recommend him anytime.