Ace Hardware is a convenient local store with plenty of parking and a good selection for seasonal needs. Many customers report great interactions and excellent customer service, noting that the staff is helpful, takes time to assist, and works hard to find items. The atmosphere is often positive, with efficient service allowing for quick visits. However, there are significant drawbacks. The store is frequently described as very expensive compared to larger retailers. The aisles are narrow, and some items, like screws, can be hard to find due to faded labeling. A major concern is the restrictive return policy; items purchased at other Ace locations cannot be returned here, and purchases here likely cannot be returned elsewhere, as this store is separately owned. Some customers also feel the staff can seem more interested in upselling than assisting. Overall, it is considered a helpful hardware store that is good in a pinch for immediate needs, but its higher prices and limited return policy lead many to prefer other stores for larger projects.
They're very helpful. We called ahead to the ACE side for a part we couldn't find anywhere else on a Sunday afternoon. They had everything ready for us when we arrived and made the entire experience easy and pleasant. I will happily return to this store for any other needs in the future! Thank you!
May 2026
I almost always come here to get snacks when Im chilling with the boys bathroom is not good
April 2026
Jose took care of me at Ace, went above and beyond to make sure I got what I needed. Excellent customer service.