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December 2024 by lucas lefevre
AVOID this O’Reillys at all cost manager Peggy always has an attitude every time I come in and will give you the hardest time over returns. Wouldn’t even let me return my parts cause there was some fingerprints on that could’ve easily been wiped away. I have a commercial account and I’ve spent hundreds of thousands of dollars with O’Reillys and this is really making me not want to use them anymore And cancel my commercial account No other O’Reillys gives me hard times about anything I’ve been using them for years. This one is by far the worst O’Reillys in the Utah valley. Only go if you absolutely need something and find a different person to work with
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October 2024 by Anonymous B
Very helpful staff! Needed confirmation I changed the filter correctly and the young man helped me!
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September 2024 by John E. Young
Disappointed with a couple employees here lately, don’t recall names but I was getting some sass from a middle aged woman when dropping off used oil. Also overheard the other employee saying “well we’re not a motorcycle repair shop” in a kinda condescending manner. I used to work at a parts store and have been exclusively going to Oriellys for a while now. Think I’m gunna pass on this store for a while, I know what it’s like to be in customer service and do what I can to be an easy going customer but I’d rather not put up with the attitude.
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September 2024 by Colbasaur
That old lady with the colorful eyelashes sucks dude! Idk what her attitude problem is, but I really could have done without the lecture.
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June 2024 by Robert G. Widmer
Always a good experience, and they always have what I need! I love how easy it is to find what I need a well, and the employees are always friendly and helpful.
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May 2024 by Sarah Hunsaker
Kobin and Audrey are wonderful! They helped me find some very specific rotors for my 5 lug swapped s13 and were very kind and incredibly patient with me in figuring out what I was looking for after ordering in a couple sets to compare sizes. Couldn’t be happier with the service they provided and the help they lended me. Will definitely be back again for future parts!
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April 2024 by Bill Louis
Always have what I need. Great Service.
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December 2023 by Brooke-Lynn Bytheway
I stopped by for what I thought was going to be a quick trip for wiper blades and I was wrong. I ended up grabbing the wrong size and wrong type for my vehicle. After 10 minutes of trying to put them on myself Aaron came out to try and assist. He quickly realized I had grabbed the wrong ones. Peggy and Aaron were incredibly kind in helping me return the wrong blades and help me find the right ones. I was on my way soon after. Thank you Peggy and Aaron! You made a stressful situation a lot easier.
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December 2023 by John Woodrum
Very good service. Helpful
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November 2023 by Robert Brown
Went in for a scraper, rubbing compound, and hardware to fix my broken key fob, and a waterproof seat cover. I found everything but the key fob fixer and I'm probably going to get a headache before I solve that problem.
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November 2023 by Holly Allen
Very kind helpful people!
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October 2023 by shay l
Horrible customer service. Very rude
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October 2023 by Rick Durrant
My go-to place
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October 2023 by Paige Arnoldsen
We started at the Saratoga Springs O’Reillys to get the part we needed and I was met by a very condescending conversation to tell me they couldn’t help. But then we drove to the Eagle Mountain Location and it was a total 180! They were kind and inquisitive about my needs and were very helpful!! It was worth the extra drive to get help from them instead!:)
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July 2023 by H Walker
Nice store. Clean, lots of help and parts for your autos.
