Verizon offers excellent customer service, with staff who are knowledgeable and personable. Customers appreciate the quick and efficient service, as well as the friendly atmosphere. Employees like Bree and Dyllan go above and beyond to assist, whether answering questions, fixing issues, or arranging product transfers. The store is well-equipped, providing items like screen protectors, and service is often completed in a timely manner. Overall, customers leave feeling satisfied and valued.
They were friendly and a lot of help.They answered all the questions and help me get my new phone setup.
April 2025
Imagine my surprise recently when I opened my bill and I am being charged for my phone I bought there. It was supposed to be no charge. Why is this happening?
March 2025
I went in to get my wife a new phone for her birthday, and Sydney was great! I really appreciated how clearly she explained all the available options and asked thoughtful, helpful questions to understand what we needed.