I went today for a fun experience for my little, and the older lady stuffing today 01/13/24 seemed very rushed and annoyed. She didn’t do any of the fun things that come with stuffing a bear with my child. She simply stuffed the bear and handed it to us. No fun dance nothing. There was no other customers! Very disappointed.
October 2023
We went in to get Halloween bears and the employees were so helpful. Cindy was so amazing with my daughter trying to decide on birth certificate things and outfits and a bag or box. This was the best build a bear I've been into in a long time. The new management and sweet staff make it such a fun experience.
June 2023
We went on my child's birthday and she got the bear for $3 cause she was turning 3. It was just a generic brown bear but the worker made my kid feel so special. With each kid she made them feel like they were the only kid there and it was very fun for my kid. What a good environment and feel. Definitely recommend this build... read full comment