Roper Lumber Co Inc is a good hardware store in a small town with a hometown feel and hospitality. The store is known for having the best customer service around, which is top notch and where staff always go above and beyond. Customers report being helped in a flash with extra helpful service, getting great deals, and receiving consultations to ensure they get the right materials for the best price. The team is very helpful, keeps customers updated quickly, and is true to their word. Roper's prices beat all when shopping around for lumber, doors, windows, and appliances. Many customers have gone there for over 5 years, or even since childhood, and sincerely prefer it to big box stores, noting the superior service and efficiency despite the absence of a soda fountain.