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November 2023 by Robin
Stayed here October 2023, in lovely updated spacious king room with micro and refrigerator. I stay here when transiting S. Utah and enjoy the convenience of gas, restaurant, and pool all on site. There is a dog walk area away from the road and my pets have been welcome. The room was very clean and comfortable. I particularly appreciate parking right outside of my room door andease of getting animal crates and supplies in. The person taking my reservation was friendly and helpful and signed me up for the Best Western Rewards Program. I plan to stay here again when I am in the area. It is an easy-off easy-on freeway stop.Safety: It was well-lit and I felt my fully-loaded car was safe -- I could see it through the room window right outside.
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November 2023 by Sarah Geertsen
We booked a room at Best Western in Fillmore, Utah for the 2023 eclipse. This was not the first time we stayed at this hotel so it was a thoughtful decision to stay there again.Our first experience was great, and the hotel was what we expected- good middle of the road place for a good price. This trip was far from our expectations. The pool and hot tub were not working, we had no hot water in our room, there was no TV remote in the room, when we got a remote from the office our TV didn't work, our room and bedding smelled HEAVILY of cigarette smoke and our toilet was not secured to the floor and moved around so much that we were not comfortable using it.I had two kids who were looking forward to swimming but couldn't, then had no TV in spite of many trips to the office trying to resolve the issue. We gave up trying to get anything else taken care of.The office staff was overwhelmed, the place was fully booked, and I know they were all doing the best they could but we paid for a certain level of comfort that was seriously under delivered on this trip.
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November 2023 by Brandon Hansen
We are staying here now. When we arrived staff was friendly. The pool is closed for tonight because mechanical issues. After getting back from the community pool around 8:00 pm, we tried to turn on the tv to wind down and put a show on for the kids. The tv wouldn’t load anything. It sounded like the front office was getting calls and the staff couldn’t get that to work for anyone. Wi-Fi didn’t work either. Then we went to get everyone cleaned up and bathed. The hot water doesn’t work! Just finished a quick cold shower. What in the heck is going on!!? The pool situation is fine and all, stuff happens. We can all survive not having Wi-Fi or tv. But no hot water is ridiculous!Update: A month later and I still haven’t heard from anyone.
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October 2023 by Mark W.
Clean sheets, microwave, and pet friendly with refrigerator but facility is run down with trash and cigarette butts everywhere. Floor was dirty, a/c very loud, water very cloud and breakfast was a to go bag.
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September 2023 by Robert Bare (Bob)
At checkin, was told there’s a free “cook to order breakfast” next door. Problem is, there was no cook so we got a cold egg biscuit and tiny yogurt in a sack. The TV remote didn’t work unless you stood up each time and walked over and pointed at the box mounted in the back of the TV stand. The stairway door on 2nd floor was broke so it slammed shut every time someone used the stairs. You could hear it LOUDLY in our room. On a positive note, the room was clean and our dog loved the golf course next to the property.
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September 2023 by VJZ Davis
When we checked in, the young woman at the front desk, didn't explain anything. She only pointed out where our room was. She didn't say anything about the restaurant or about the golf course...and she never made eye contact...it felt like we shouldn't be there. Never gave us information about the restaurant.
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August 2023 by Melanie Greiner
I I could say 2.5/5, I would. The bed and sheets were clean, but because they were understaffed, we had to go to the office to get clean towels and had to take out our own trash. When we went to the pool, there were a lot of dead bugs floating in the water. Maybe they could check the filter more often? The nearby restaurant that is supposed to be open for lunch and dinner was closed for those two meals, but this was not stated on the web site, and when we went to breakfast, where we were supposed to use our breakfast vouchers, the Asian girl who was the waitress on Saturday and Sunday acted like it was a problem that we were there. (The waitress on Friday morning was very nice.) On Sunday when my daughter and husband went to get breakfast around 8:30 a.m. there were open tables, but the staff was not seating anyone. They waited 20 - 30 minutes and left because no one was being seated.I would not recommend this hotel, as I would guess there are better options close by, maybe even at the other highway exit to Fillmore. There are also a couple of nice looking Airbnbs close by that I found after we came home.Nearby activities: We did find a Subway on the other side of the high way that we went to because the restaurant wasn't open.
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July 2023 by Barbara Hass
Just off freeway at north end exit. Golf course and pool room. Room was fine but had to set ac at 60 because it was half hidden behind bathroom wall.Includes a breakfast menu choice in their restaurant. Eggs cooked to order, pancakes, omelets. Saves money! At night restaurant changes to Mexican so you don't have to go far to eat.
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June 2023 by Daryn B.
I stayed here as there were few options in this town. I pulled in dreading a night at a one star motel. I was surprisingly wrong!The room was spacious and comfortable. The bed was a quality one and not a thin mattress that feels like a cardboard box. I slept great! Plus the room was far enough off the interstate that the room was quiet. The breakfast was a made to order affair in a restaurant. Much better than many other hotels that offer standard fair in hot plates. The swimming pool was in a covered sun room in the parking lot so that it is protected from the elements and not a distraction to nearby rooms. My only fault was that I had a room on the second floor. No elevator service and the stairs have a door at the last step. Not east hauling stuff Illinois up and down. Most rooms are on a lower floor and would recommend requesting one next time. Otherwise this place was a great surprise!
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June 2023 by Amy Pickett
Our visit began with minimal customer service by the young lady at the front desk. The room looked nothing like pictures and had a funky smell. The toilet was long over due for a cleaning. There was a large piece of something crusty on the bathroom counter, so it obviously did not get wiped down. The bed was made very messy. This room felt too “yucky” to stay in. We immediately went back yo front desk for refund. Definitely not up to typical Best Western standards. Also, the restaurant was not open and fast food was the only dinner option.Rooms: Gross
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June 2023 by Clinton Workman
The front desk guy was super helpful and friendly, the room was super clean and spacious with a great bed! The onsite restaurant was really good. Great views all around with an awesome golf course. The GM Alishia even greeted us, she is amazing. I definitely recommend you stay here give the chance!
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April 2023 by Jim Bard
Super service from Keith on the front desk. I arrived in the early afternoon, well before regular check in time, without a reservation & I was soaking wet, chilled to the bone, from riding my motorcycle through a sleet storm for the previous hour. Keith did some magic on his computer and got me a super rate on a room that had just been cleaned. I was very thankful for his great service. The room was clean, quiet & comfortable. I had a great night sleep. Thank you Keith.
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April 2023 by Albert Neeley
We stayed in Fillmore because Delta was full. We were going mining. Don't plan on eating here. Most restaurants are fast food and closed early. We are supposed to have a breakfast included with our hotel stay (3 nights). Second day, Saturday, the hotel restaurant was understaffed. We did not get served. The hotel check-in staff got a single biscuit and gravy. Ugh
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April 2023 by James Robertson
Very nice and clean. Good atmosphere employees seem happy to be there restaurant excellent
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March 2023 by Larry C.
we stayed 4-7-23. room was oaky. but we eat the free breakfas, I had sausage it tested funny so I onl ate a little. I had to use the toilet twice in the first 30 miles and have not felt good all da. 10 pm now 4-8-23
