Tracy's Auto Repair is a highly regarded auto repair shop known for its exceptional service and customer-centric approach. According to reviews, the business has consistently demonstrated its expertise and professionalism in handling a variety of automotive issues. One customer had a positive experience when they brought in their Ford F-150 for a water pump replacement. The staff quickly identified the problem, installed a new water pump, and even addressed a defect in the initial replacement part, ensuring the customer's vehicle was back on the road without any further issues. Another customer, who was traveling from Lake Tahoe to Kansas, encountered a problem with their thermostat. Reaching out to Tracy's Auto Repair, they were able to get their vehicle serviced the very next morning, with the issue resolved in less than two hours, allowing them to continue their journey. In a separate incident, a customer who was hauling a horse trailer experienced an overheating issue with their Ford F-350 Diesel truck. Despite the late hour, the staff at Tracy's Auto Repair accommodated the customer, diagnosed the problem as a faulty water pump, and had the truck repaired and ready for the customer to continue their trip the following day. Customers consistently praise the shop's efficiency, patience, and competence, as well as their willingness to prioritize emergency situations and ensure the customer's needs are met. Additionally, the business is known for its honesty, not recommending unnecessary repairs, and providing fair and reasonable pricing. Overall, Tracy's Auto Repair has earned a reputation for exceptional customer service, technical expertise, and a commitment to ensuring the satisfaction of every client who walks through their doors.
Very friendly technician who was willing to help diagnose a problem and get a struggling RV home to CA. Thank you.
November 2022
Brake and thermostat work on F150 2013. Job well done at a fair price
May 2022
Keegan is very friendly and knowledgeable! His customer service etiquette is on point! This business is reputable and honest. They don’t sell me what I don’t need. I wouldn’t take any of my vehicles anywhere else! Tracy’s Auto Repair is the Best in town!Services: Auto A/C recharge
