Verizon's authorized retailer in Heber City, UT, Victra, strives to provide the best possible experience for its guests. The knowledgeable and dedicated store consultants and managers offer a full range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. The store's mission is to connect technology to life in a trustworthy, fun, and profitable way. Despite a frustration due to a UPS delivery issue, the manager and staff ensured the customer received the best customer service, making up for the inconvenience. Customers praise the store's helpfulness, with one stating they "won't go anywhere else to get my phone" and that the staff "know what they are doing." The store manager, Christian, is particularly praised for his friendly, patient, and professional service, even when dealing with customers past closing time.
Brand new phone ? prepped and delivered in under an hour, what could be better! Jose and Christian were terrific!
January 2023
Christian took really good care of me helped me switch all of my lines over from t mobile in a timely manner very professional and informative
January 2023
Despite frustration due to UPS not delivering my new phone, the manager and staff at this local store ensured I received the best customer service. It made up for the UPS error.
