Not helpful. I've called in to this store and spoken with Alex and received conflicting information. The final straw was yesterday when he told me he couldn't answer a question because he needed to see my ID. The question was not account specific. He didn't bother to help me set up an appointment. In the past I have purchased... read full comment
Porter was extremely helpful and knew exactly what I wanted. He did such a great job, I don't even wanna go to another cellphone store. The place was spotless and everyone's attitude was in the positives. 5 stars.
Our experience with Porter and Jarvis was so good that although we had decided to try with another company, we found ourselves coming back quickly and getting an even bigger plan with more data. Porter and Jarvis we're definitely the best examples of customer service I have ever seen, and we hope to continue seeing amazing... read full comment
I've been met with nothing but complete incompetence here. I returned a device here in January of this year. They never sent it back to the warehouse, and so I have been paying for an iPhone not even in my possession. After speaking with the manager, Alex, he assured me he would look into it, and give me a call back "tonight... read full comment