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January 2024 by Jonathan Stocks
The doggy wash is amazing and staff is very nice and helpful! Will definitely go back!
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January 2024 by Lori Jo Walton
It could be a great place the dog wash was clean & well kept but both times I went there the shampoo & other supplies were empty & the vacuum didn’t work so well but I always bring my own shampoo & conditioner as well as other supplies. The temperature of the water was warm throughout the duration of the bath & the dryer was excellent both temperature & air flow were great. The price was very reasonable & affordable Johnny’s Pet & Car Wash is my favorite place
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December 2023 by James LaLonde
November 2023; only the first vacuum closest to the street works the others don't have any suction. As I washed down areas on my car with the brush before putting money in machine on the middle bay, I then went to put my money in and the machine to pay had a message on the screen saying " LAST CAR WASH" there was 3 cars behind me and each car had to move for me to leave. My car had suds on windows and tires.... LAST STRAW NEVER GOING BACK!!!February 2023; the right cleaning bay doesn't have soap. I called to complain and the person first asked for my phone number and then ask for my name I said Jim he said what is your last name I said, what does that matter? I said I just wanted to complain about one of his bays. He said he needed it for them to call me back. So I gave him it. Then proceeded to tell them that the right Bay has no soap. He didn't ask do I want a refund, I said, no I've said I want it fixed. He said he will talk to one of his people and they will get back to me. I will not be coming back to use their wash base.January 2022; Other than getting Johnny tokens for change that I didn't like to do. It cleaned my car.
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December 2023 by Jake Ethington
I gotta be real, my response is UNBIASED and not a reflection of 1 visit going wrong. I've used this car wash for 2 years. I still do, simply because there are no touchless car washes in Kaysville by membership.IF you decide to get a membership here for the same reason or you're just trying them out... know that your car will get cleaned, 7/10 times you try. The wash is fine, the blowers are fine, the buckets up front are nice but don't do that to your car, people use those brushes for everything. The towels to dry your car are nice and rarely ever available. This is all good and fine, and would easily be a 4 or 5 star wash if not for the following...(This is just me being honest, I'm not mad, it's just reality and you WILL experience this I PROMISE YOU)-This car wash is a ghost town, always a new worker who is hardly there, but are usually very helpful if they are-if something goes wrong, you WILL NOT reach anybody at the 24/7 line, EVER, don't even rely on it, and you will need some sort of help at some point-the sticker they put on your car is semi-permanent I swear, it will not come off so make sure they put it in a easy area to clean and scrub with a brush-This car wash is so slow, a line of 4, is a line of 25-30 at any normal in line car wash, again not biased or exaggerating-stuff breaks on this carwash DAILY, you didn't hear me, DAAIILLLYY. ALWAYS, CONSTANTLY, EVERYTIME, there is always something broken, now on the flip side they are usually very quick to fix it.-the blowers in the car wash drip drop water on your freshly blown car, extremely annoying-when you first sign up for the membership (I bought a new car and this happened both times) you will wait probably 3 to 5 days before you can get anyone to give you your sticker on the windshield to activate automatically, and then it will be another 2-4 weeks before you can actually use it without flagging down a worker who's never there and get them to activate it for you while they and you both wait on your accounts activation by some imaginary woman who's never in town, seriously the run around is amazing. I got on a first name basis with a worker who I would text for the next 3 weeks to see if I had been activated yet to USE the carwash that i already PAID forI am a magnet that will instantly stick to ANY new touchless car wash with membership in kaysville. I have hope for the near future. These guys really need to address a lot because I know there are so many of their customers that feel the same, competition is coming soon. Not trying to bully, this has been my experience and frustration for 2 years.
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November 2023 by Jackson L.
Convince of it was super nice. Only bad stuff was that the water was cold and that the rinse feature wasn't working and only dispensing soap. Had to go to the other wash bay and pay for another wash to rinse off my dog. Probably wouldn't go back again.
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November 2023 by Dylan Grimaud
I use their car wash at least twice a month. It's really the quickest and easiest way to wash your own pet
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October 2023 by Debbie Herr
Terrible car wash. They Deserve no stars. Second time that the car wash wasn’t working properly , October 6 and today, had to take my car home to wash and rinse my car after I had paid . Also the blowers are not working and no attendant. What is going on ? Another woman was also upset at the bad quality and lack of customer service.When you text or call as suggested if you have a problem no one responds back . I left a message months back when I was charged twice and nothing. I guess all they want is your money. They Just ignore you. I won’t be back and waiting on the new car washes to open Kaysville.
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October 2023 by Lee Symes
If I could, I would give their customer service a zero! My car wash pass has never worked. I have called and called and either there is no answer or their voicemail is full. I was able to leave one message about one month ago but still no answer. If I don’t get some help with this soon, I will take a legal stance to rectify this issue!
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October 2023 by Carmen W.
Used the pet wash. Credit card machine wouldn't work. Water was ice cold. Aprons did not fit and wouldn't tie. We won't be back.
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October 2023 by Brooke Darrohn
I am super unhappy with this car wash and their lack of customer service. I had two of my cars on unlimited car washes through them. I sold both cars and was trying to cancel one and switch the other one to my new car. I have called them multiple times and left multiple messages and had zero response. I went To their location and no one is on site. I had to dispute the charges. Because one card is a debit I have to cancel my card if I don’t want the recurring charge on it. This has been the biggest headache. I am so glad two other car washes are coming to kaysville.Service: Vacuuming
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October 2023 by Gregory Carlile
Half the time the “wash guarantee code” “does not print of… if there are towels, they are very small, but rarely available..The vacuum area is pretty much always dirty… quick quack, car wash is a much better value!!
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October 2023 by Anthony Spinello
I purchased a monthly pass for $29 a month. It is September 9th and I have been calling and emailing since May 1st requesting to cancel my account. No one ever responds. They now have taken out $120. Why????? I followed the instructions on the contract.
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August 2023 by vicky arroyo
⭐I'm extremely disappointed with the cancellation process for the monthly membership. Despite multiple attempts, and endless voicemails. I can find a straightforward way to cancel my monthly wash membership. This lack of transparency has left me frustrated and disappointed after having my membership for years but moved out of the area I finally had to open a fraud case with my bank and the car wash. I would suggest not signing up for a recurring membership as it's not as cost effective as other car washes in the area.
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August 2023 by Rhiannon Thorup
The foam brush wasn't working. Ended up going through the automatic car wash since I had sprayed soap on my car.
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August 2023 by April Bagwell
We had to go through 2x to get the jeep clean from the Salt Flats, and it still wasn't 80% clean. Had to do the manual wash to finish it. That salt hangs on! Cool that there was a pet wash in the middle.
