AutoZone Auto Parts in Kearns, UT, is recognized as a leading retailer of auto parts, offering both new and remanufactured hard parts, maintenance items, and car accessories. Customers have praised the helpfulness and knowledge of staff members like Josh and Brian, the manager, who take the time to assist in finding the right parts. Sam is also noted for his patience and expertise, especially in helping customers with brake parts. However, some reviews indicate mixed experiences with certain employees, where customers felt they did not receive adequate assistance. One customer shared a personal experience of purchasing a battery, appreciating the convenience of the store's location but later realized that a nearby dealer offered a better price and warranty. Overall, while many customers have positive interactions, there are some areas for improvement in customer service.
Sam was an amazing guy! He has a really good experience with customer service. Best visit to autozone ever.
June 2025
We came in to recycle a battery and buy a part for my SUV. Sam was friendly and extremely helpful. We are grateful for his willingness to go the extra mile to help us. Excellent customer service!
June 2025
Today I went shopping at Autozone and Josh helped me. He was very kind and helped me with my question. Thank you very much 😊
