Famous Footwear offers a wide variety of extremely comfortable shoes and is known for its excellent customer service. Customers appreciate the knowledgeable and friendly staff, who provide assistance in finding the right fit and styles. The use of a 3D scanner to assess foot type has helped many customers, including those with flat feet and fallen arches, find the best footwear solutions. The store's selection is larger than some competitors, making it a great choice for families looking for toddler shoes or anyone in need of specific sizes. Customers have reported positive experiences, often highlighting the kindness and helpfulness of employees, such as one named Ann, who provided exceptional service. While some shoppers noted that prices can be higher than expected, they felt that the quality of products and the emphasis on employee well-being made the investment worthwhile. The atmosphere of the store is described as tidy and quiet, with convenient options for both in-store shopping and online returns. Overall, Famous Footwear is recognized for its commitment to quality products, great selection, and outstanding customer care.
Very sweet and caring staff, got myself a great pair of Nikes for a deal.
June 2024
The mall location is great for toddler shoes! Larger selection than the store by Target. Kind and helpful customer service. Overall, it's great to look for shoes or return something you bought online. Convenient, easy, great selection online and in store.
May 2024
Loved Ann she’s so sweet and had such a good experience buying 4 new pairs of shoes for under 200$ today which is crazy! She’s the best employee and wish her well!
