JCPenney in Layton, UT, has a long-standing reputation as a trusted shopping destination since 1902, offering a variety of products including fashion, home decor, beauty, and accessories. Customers appreciate the wide selection of exclusive brands that cater to every lifestyle and budget. The store is known for its courteous and professional customer service, highlighted by staff members like Phil, who goes above and beyond to ensure a positive shopping experience. Phil has been praised for his empathy and attentiveness, turning challenging situations into pleasant ones. Other employees, such as Curtis, Andrea, and Michelle, have also received compliments for their friendly and helpful service, creating a welcoming atmosphere for shoppers. Customers have found that JCPenney provides excellent value, especially when utilizing coupons for great deals. The store's commitment to customer satisfaction is evident in the ease of returns and exchanges, ensuring that shoppers leave happy. With a dedicated team and a focus on quality and value, JCPenney continues to be a favorite spot for many in the community.
I ordered a suit jacket (40R) and slacks online, though I was a little off with my measurements and the jacket length and sleeves were a little short on me. McKye assisted me and the exchange for a 40L jacket was a hassle-free process. Thank you!
January 2024
JCPenney is soo beyond awesome!! We recently saved a lot of money with our coupons and you can too by finding great deals and using coupons too!! Everyone is super nice and helpful!!
January 2024
Has always liked this store. Good sales. And the makeup section is real good.
