Journeys is a store offering the latest styles of skate shoes, athletic sneakers, boots, sandals, clothing, and accessories for men, women, and kids. It carries a carefully curated selection from popular brands. Customers describe it as providing a great experience and the best shoe shopping experience, with many noting the friendly, helpful, and absolutely amazing staff. The team is known for walking customers through current trends, offering helpful suggestions, and helping every step of the way to define a personal look. Staff members are frequently praised for going above and beyond, demonstrating deep knowledge of the brands, and providing kind service even during busy times or near closing. The store also runs promotions like sock sales. While a rare issue with an online order was mentioned, it was resolved helpfully by the staff. Overall, Journeys is highlighted as a definite one-stop shop for footwear and accessories.
Best shoe shopping experience I've had. I walked in convinced to buy one shoe but Paris completely changed my mind with a few very helpful suggestions. Her deep knowledge of each brand and their unique qualities blew us away. Give that girl a raise!!
October 2024
Went in to pick up an online order, then was told my order was never received and didn’t know where my order was… BUT the lovely ladies that helped me gave me my money back and ordered my the same shoes for a lower price!! Thank you Emma & Lucas for all your help! You guys are awesome!
January 2022
Customer service was GREAT. Employees were so nice. Azure, Paris, Kate were very friendly and a big help.
