Smith's Pharmacy in Layton, UT is a busy location staffed with caring and dedicated pharmacists and technicians. They offer a range of services to help customers stay healthy, including prescription refills, medical supplies, and clinical services. The staff administers various vaccines such as flu shots, shingles, measles, and Tdap, and provides advice on medications and health concerns. Customers appreciate the friendly and helpful attitude of the pharmacy team, especially pharmacists who make them feel comfortable asking questions about medications and side effects. Many reviews highlight the kindness and professionalism of the staff, with particular praise for an employee named Michelle for her exceptional service and assistance with discount prescription cards. However, the pharmacy also faces challenges due to being a busy location. Several reviews mention that the staff, including pharmacists and technicians, are overworked and sometimes overwhelmed, which can impact communication and wait times. Some customers note that the drive-through service is not always efficient and suggest that it might be better to do away with it if it causes inconvenience. Despite these issues, customers recognize that the staff’s dedication often shines through, and many feel the overall experience is positive. The store itself is described as clean and efficient, contributing to a good shopping environment. Overall, Smith's Pharmacy is seen as a helpful and friendly place where customers receive good service, especially when staff are not overburdened. The pharmacy's commitment to health services and customer care makes it a preferred choice for many in the Layton community.
Exceptional customer service at Pharmacy. I am grateful for the help and excellent communication that helped me save not only time but money as well. I appreciate the Pharmacy staff for taking the time to help me it is grateley appreciate and a valuable quality of this department. I value your kindness and patience. Thank... read full comment
March 2024
Poor communication in the drive through and not very kind. Maybe they should do away with the drive through if it is too inconvenient for them.
March 2024
Very helpful pharmacist, and a team that helps an inexperienced person fill a bunch of complicated prescriptions ?
