The Xfinity Store by Comcast Branded Partner in Layton, UT, located at 751 West Antelope Drive, offers a range of services including Mobile, Digital Cable TV, High Speed Internet, Home Phone, and Home Security. Customers can also make payments or pick up and exchange equipment at this location. Visitors report positive experiences with the staff, highlighting their professionalism and kindness. One employee, Noah, received high praise for his positivity and helpfulness, making a difficult situation much easier for a customer. The location manager, Melissa, was noted for being courteous and understanding, especially when a customer needed to cancel service. Equipment exchanges are handled quickly and efficiently, with representatives demonstrating professionalism during returns. Some customers mention dissatisfaction with ongoing pricing issues and outages affecting their internet service. However, staff members like Mayra Hernandez have left a strong positive impression, offering helpful and respectful assistance that improves the overall experience. Overall, the store is known for friendly staff and good customer service, though some customers have concerns about service reliability and pricing.
Thank you to Pasoni, great customer service thank thank you for all of the info. I love it when reps are very helpful easy to work with and very professional
January 2026
When the employees weren't in the back or messing with the music, they were helpful enough. But they were slow and there was a big backlog of customers.
January 2026
Store hours. Says they are open until 8pm but the door saying they close at 6pm. Calling before didnt help. I drove out here for nothing