Rented an 18" trencher and asked if I could put it on a tool rental perks gift card. They said yes, but I would have to put it on a credit and when I came back I could apply the gift card to the bill. When I came back to pay the bill, they told him their store was not up to take the perks gift cards and charge my credit... read full comment
February 2023
I was looking at galvanized stock tank availability and spoke to Melinda in home and garden and she was very rude and unhelpful. Saying she has no idea what that is and couldn't help me. No offer to go beyond that. Love Home Depot and usually have a great experience but was very unhappy with with this phone call.
January 2023
Rented a machine 5 days in advance only to have them cancel the rental 4 hours before I picked it up. The guys working the rentals aren’t approachable and it seems they don’t like it when you ask them to do their job. Don’t rent anything here. They don’t value your time or money!