The Verizon store in Logan provides mobile, 5G home internet, and business services. Customers can schedule in-store appointments or place orders online for pickup, delivery, or shipping. Reviews highlight a top-notch, helpful, and attentive crew that provides great service. Staff members are noted for being patient and working hard to resolve complex issues, such as failed carrier transfers or troubleshooting uncommon phone problems. They go out of their way to assist, including securing discounts even when systems indicate a customer is ineligible and offering creative temporary solutions during emergencies. The process is described as smooth and simple, with employees providing effective in-person help for upgrades and plan changes. Multiple reviewers specifically recommend this location for its super great staff and positive experiences.
The way he dealt with them was dry and I could not understand him because of my hearing impairment, which caused me embarrassment and made me leave the place upset. Unfortunately, returning to this place is impossible.
May 2025
Was helped today by Maggie, we came in with an absolute mess with a carrier transfer that had failed, and she was so patient with us and worked so hard to help us! Super great staff!
May 2025
I was pleasantly surprised at how helpful and attentive the workers were at this location. They went out of their way to make sure I received a discount that the corporate system said I was ineligible for. I had once left a bad review for this location but I highly recommend it now!
