Parts Authority is a reliable business known for its quick and helpful service. Customers appreciate their knowledgeable staff, especially those who go above and beyond to meet urgent needs, such as rushing parts to locations within minutes. The team is friendly, considerate, and provides great customer service, making it easy for customers to get the parts they need without hassle. Although they do not have a storefront or website for price checks, they are only a phone call away and consistently have the parts in stock, helping both individual customers and mobile mechanics. The business is trusted for its ability to supply car parts reliably, often helping out in urgent situations. Employees like Darren, Tony, and Melissa are highly praised for their kindness and expertise. Overall, Parts Authority is highly recommended for their dependable service, quick response times, and helpful staff, making them a go-to source for automotive parts.
I have had the best experience with this place. They are quick and very nice. I love how Darren gets right to my order and he is so nice to talk to. I highly recommend this place. Great job with customer service. I hope Darren gets a raise. He is so kind and consideret to so many people. 4 stars in my book! Thanks again... read full comment
May 2025
No complaints, they run their business a bit differently and don't have a store front, or a website (to price check). But they are only a phone call away with knowledgeable employees answering the phone to price check or order the part to go pickup.
March 2025
If i don't have the parts I can rely on parts authority to have them 99% of the time. Has helped my customers and I out greatly
