Dollar Tree is a popular and conveniently located store with a wide variety of items and a spacious layout. Customers appreciate the improved cleanliness and friendly service, especially at the entrance and checkout areas. Many shoppers praise the staff, highlighting Valerie as especially kind and welcoming, and Jake as friendly and helpful. However, some reviews mention inconsistent customer service, with experiences of rudeness from certain employees and a cashier who was perceived as having a bad attitude. There are concerns about staff responsiveness, including instances where staff walked away when asked questions. The store's management has seen positive changes, with a new manager who is described as creative and helpful, offering great ideas for seasonal items. Customers also note the store's effort to increase help at registers, reducing wait times. On the downside, some reviews mention issues with store hours not being clearly posted and staff smoking outside, which affects the shopping experience. Overall, Dollar Tree is valued for its variety, friendly employees, and improvements, despite some areas needing better staff attitude and communication.