Granite Credit Union's Midvale Branch is highly praised for its friendly and helpful staff. Customers appreciate the team members who go above and beyond to assist with various issues, often receiving personalized and attentive service. Austin is recognized for his knowledge and helpfulness, consistently providing great support. Sarah Wolfe Jorgensen, the branch manager, is noted for her understanding, sensitivity, and excellent follow-up when handling concerns like an erroneously cut RMD check. The staff's caring attitude and customer-focused approach create a positive experience for clients. Kolton stands out as the friendliest and most efficient agent, always prepared and making clients feel valued. Overall, the branch is known for its knowledgeable, friendly employees who prioritize customer satisfaction and foster a welcoming environment.
Everyone at the midvale Branch has gone so far above and beyond to help myself and My family they are all total rock stars and unbelievably awesome
February 2024
Austin, at Midvale is awesome. I have had various issues and he has always helped above and beyond to solve the issues. I always ask for his help! Great to have tellers as knowledgeable as Austin. Thanks Granite Credit Union!!!
November 2022
Excellent service and options of products. 8 branches to choose from and rates I am very pleased with.