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November 2025 by Randy Long
5+ stars. While driving from Seattle, WA to Arizona my diesel PU blew off the Turbo Intercooler hose leaving me stranded just outside of Monticello. Got towed in and called Schafer's the next morning. They got me in that day and one day later we were back on the road. When you're out seemingly in the middle of nowhere and find someone not only willing to work on your truck but knowledgeable enough to fix it right was true peace of mind! To top it off their prices were very fair. Thanks to Schafers and thier staff.
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September 2025 by Debbie Miller Marschke
I was driving cross country and I hit a deer in Monticello. I am a woman traveling alone and I really needed advice. I showed up first thing in the morning, and was met with a can-do attitude. My vehicle was inspected and it was determined my car was drivable. They were also very honest that they did not have a new headlight for me. No charge and I was given sound advice, and I continued my drive until I arrived in a larger town with a Toyota dealership who would have the headlight I needed. They really set me at ease. I wish all auto mechanics were like Schafer.....they care
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July 2025 by Sean McPharlin
Had to make an emergency sop on our way to Mesa Verde. Truck was having issues. We checked with another shop in town and the guy on the phone basically said, don't come to me I'm too busy. Fortunately Schafer's, though also busy, was at the very least willing to help us diagnose what was wrong. He even ordered the part ahead of us making a decision since it was the weekend so he could get us on the road if needed. Luckily we decided we were ok to go on to Cortez and had no further issues. Schafer's is definitely the business you want to stop at. He even let our kids play on their home playground while we waited. Very nice and worthy of this 5 star rating.
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July 2025 by Lara McNutt
They are beyond nice and so helpful! We are from Texas and just traveling through. We went to another auto shop in town first and they weren’t helpful at all, then we called Schafers and they immediately helped us and had us on our way quickly! Couldn’t recommend them more!
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June 2025 by Rick Morris
if I could give them 10 stars, I would. Trent and his team really went above and beyond to get my very special supercar back on the road. Pricing was very fair. and quality of work was exceptional. go with confidence.
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June 2025 by Dean Vik
Very friendly and accommodating, but wrong diagnosis and repair. We had misfire issues coming across the state. Their sensor was not clear on the required repair. They replaced our throttle body ~$430. About 2 hours our of town, blinking check engine light again. Made it (barely) to a Ford service center in SLC. The tech here knew the problem immediately, and said the throttle body replacement was completely unnecessary. For future reference, in 2017 ford transit cargo vans, apparently water can leak onto ~cylinder #1, causing corrosion over time. This frequently causes engine misfire. The fix is spark plug and coil replacement
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June 2025 by ABEL2DESTROY
Good knowledgeable guys. Got us in right away and diagnosed the problem.
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May 2025 by Suzie Chavez-Lopez
Honest and explained everything. Friendly and fast. Thorough. Respectful. Took us in right away.
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March 2025 by Willow DePree
Amazing shop and wonderful people. You’ll get treated like family here! I’ll be driving out from Grand County Colorado to have my vehicle serviced with them from here on out!
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November 2024 by Laurie Shoemaker
When we broke down in Monticello Utah. Trent and his staff were awesome to work with. So helpful and kind.
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November 2024 by Gerald Schmauch
Diesel injector on my truck failed. They got us right in and fixed it as quickly as possible. More than fair price. Would highly recommend!
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June 2024 by Brandon Parker
Beyond 5 stars for these guys! They deserve EVERY ounce of business they can handle. Traveling across the US and sprung a leak in the engine coolant resevoir, overheated climbing hills pulling a trailer. They helped with a replacement and a firm handshake! I was back on the road in no time.
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June 2024 by Karen Cote
Travelling from Vancouver BC to Austin TX in my van when it completely died 3 miles outside of Monticello. It was a Friday afternoon and I’m sure the guys at Schaefer Auto were very ready to start their weekend. I was prepared to hear that I would need a hotel until Monday. No way! Trent and Russell were so kind to take a look at it and fixed the issue and we were on the road again! Made it to Austin and all the way back to Vancouver with no further issue. Very grateful!
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June 2024 by Susan Knowlson
Needed a Uhaul with trailer to tow our broken van to get home. Schafer Auto Clinic found us both fast. Customer Service is way beyond 5 star!
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May 2024 by Jen Loitz
Highly recommend. Excellent service, fair prices, and no unnecessary repair suggestions like I've encountered at other repair shops.
