KAY Jewelers has established itself as a beloved jewelry store across America since 1916, with over 1,100 locations. Customers appreciate the knowledgeable and friendly staff who provide an exceptional shopping experience, whether in-store or online. Many reviews highlight the outstanding service received, with associates like Diana, Marie, and Shannon being frequently mentioned for their kindness and support. Customers have expressed gratitude for the patience and helpfulness of the team, especially during moments of indecision or when needing assistance with repairs, such as watch battery changes. The atmosphere in the store is welcoming, with staff members often going above and beyond to make customers feel comfortable and valued. The store is noted for its cleanliness and vibrant energy, even during busy times. Many customers return to KAY Jewelers for various jewelry needs, from engagement rings to everyday pieces, and enjoy the excitement of visiting their favorite location. Overall, KAY Jewelers is recognized not just for its fine jewelry selection but for a superior shopping experience driven by a dedicated team that fosters lasting relationships with customers.
Great customer service every time I stop by this store :)
July 2025
I stopped in at Kay Jewelers to see if they could replace the battery in my watch. While I waited I looked around the shop. They had some beautiful things and a good variety. The gentlemen that helped me was fast, helpful, professional, and friendly. I appreciate the work they did and will definitely be shopping... read full comment
July 2025
Omg Diana was so gorgeous she helped me all the way I was lost and she explained everything and was so patient with me Thank you so much
