I opened my first "dino savings" account at Key Bank, which was a mistake. I have blacklisted Key Bank and will never do business with them.
Amazing customer service and neighborhood outreach.
Andrew and Carolina both resolves all my issues and took my 1 star review to a 5 people that shine like this are the ones who save customers.
KeyBank has completely failed me as a customer and then expects people to pay a 25 dollar account closure fee per account when legitimately the reason you wanna close your account is there awful service. I had hoped to resolve my issues with key bank in a matter of a mutual split but since I am expected to pay out my pocket... read full comment