PC Laptops is a trusted business known for its fast and reliable computer repair services. Customers appreciate their quick turnaround, with some repairs done within minutes and others completed in about 40 minutes. The staff, including employees like Coleman and Baron, are praised for their professionalism, knowledge, and clear explanations, making it easier for customers of all ages to understand their computer issues. Many reviews highlight the staff's willingness to go above and beyond to ensure customer satisfaction, such as providing solutions that are better than expected or offering full reimbursements when mistakes are made. They handle a range of devices, from gaming PCs and laptops to desktops for multipurpose use. Customers have expressed strong loyalty, citing long-term relationships dating back to the downtown Salt Lake City location. The business stands by its commitments and delivers quality service, with some customers noting the friendliness and helpfulness of the team. Although a few reviews mention past missteps, such as an unsuitable computer sale, the overall experience is positive, especially when managers step in to resolve issues professionally. Overall, PC Laptops is recognized for knowledgeable staff, quick service, and a customer-focused approach.
I've been with these guys since they were at the down town location in SLC. They take good care of me and my family. From gaming PCs and laptops to a simple multipurpose use desktop, they got it all and stand by their commitment to the customer.
June 2024
These guys were awesome. Fixed my computer in 10 minutes when another company charged $150 without fixing the problem. Please go here, these guys are the best.
May 2024
Had a great experience. They helped me with all my questions and got me into the computer that would work best for me
