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January 2024 by David Rands
Don't go here unless you purchased a pc from them. They will jerk you around. They told me a test may take 24h and on the paper it says it only took 30min and they didn't even call until the next day and tried to charge full price for things they didn't even really test personally. They also told me my pc had watter damage and then said they were getting things mixed up and mine didn't have watter damage. After that they said I needed to replace 3 parts in my pc for reasons that made no sense and as I question them it went from 3 things to 2 things to one thing that needed to be fixed. They are not organized and only trying to take your moneyTest date and time are in photo
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January 2024 by SomeFineRavioli
Didn’t want to help fix my pc rather wanted to sell me one for 3700. I specked out the same build they told me about for 1800$ max. But the overpriced deceit isn’t the main issue, it’s that they really couldn’t figure out the problem and that’s the only reason I went there. They didn’t even seem to try, just said windows issue and wanted me to pay 250$ for a new storage drive which I declined as well. I’d say stick with your local mom and pop shops like the computer hospital. If I was unaware I would have gotten ripped off (I did lose the 53$ for the diagnosis but small price to pay to avoid these guys in the future)
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January 2024 by Parker Oberg
I used to have the SMT-3 laptop and I absolutely loved it! After a few years, as the hardware got older and older, I traded it in towards a new SMT-7 laptop. I figured why not. It's a more advanced and powerful PC, right? Not really. So far, the experience has been disappointing. The laptop keeps freezing over and over again, leading me to take it back into the store to get it fixed.UPDATE #1: Despite the recent experience with the SMT-7, the guys at PC laptops have my back and are doing everything they can to make it right, which I highly appreciate. There might’ve been a one in a million defect in the hardware - something beyond their control - but they’ve got a new laptop being prepared at no extra charge. I think these guys definitely deserve a 5-star review after all that is said and done. Until then, I’ll keep the review updated based on the status of the laptop I paid for. This review did start as a 3 stars until PC laptops reached out to me in order to provide further assistance. They didn’t leave me out in the cold like many other companies do. For that, I give them the extra star and plan to give them another after I hear back.UPDATE #2: [Coming soon]
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December 2023 by mangegnosis yt
Torin and Bridger were fantastic in helping me with my monitor issue. They tested my monitor and got right to the problem. The Murray store has always been so professional and courteous. I am not the most savvy computer operator in the world, so it is nice to walk into a store and have understanding and patience with my computer knowledge shortcomings.
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November 2023 by Will Hensley
When I need a new laptop or desktop, I call Alex, tell him want I need it to do and he builds it. Always fast and top notch service and products. I will never purchase from a box store again. PC Laptops are the best of the best. Actually the are the only one, and that makes them the best!
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November 2023 by Steven Jackson
My first visit to PC laptops. Coleman was very helpful and patient with me and helped me understand what was going on and what the options are for correcting it on my computer. I offered to pay for their time today, but they said No, maybe next time if you need more done.
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October 2023 by Debbie Nielsen
I was having difficulty renewing my Webroot and Anti-Spyware online so I called the Murray PC Laptops store. Coleman answered and successfully guided me through the steps. He was very patient with me and knowledgeable about the screens I would see going through the steps. I was extremely pleased with the service I received.After posting my initial review I noticed that it showed only 4 1/2 stars. This was a 5 STAR service.
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October 2023 by Sharon Slack
I received a notice of spyware locking my computer. I took my computer to Coleman H and he calmed my distress and explained the problem was not as threatening as it looked and fixed it in less than 10 minutes. He also taught me how to recognize the problem if it repeats. Thank you!!!!
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October 2023 by Isaiah Archuleta
Bought a PC from this location 6 months ago and it has worked flawlessly! Perfect build quality, super clean, aesthetically pleasing, worth the price, and honestly a dream PC for me. Also my mother recently called this location due to fear of getting scammed on her computer by someone and they went ABOVE and BEYOND to help her. Coleman was the person who helped her I believe but he was very helpful, accommodating, respectful, and made everything perfectly clear for her. I will definitely recommend this place and you have gained a loyal customer!
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October 2023 by Dot Verbrugge
Very happy with the service at PC Laptops! I paid a bit more for my PC a few years ago because they said they'd build it like I wanted it - AND THEY DID!They also said they'd service it for free - AND THEY DO!I will definitely go here for my next computer(s), too!
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October 2023 by Terri Stevenson
I live in the St. George area, but was very interested in purchasing a new laptop from PC Laptops because they could build what would fit my needs. Christian helped us and was SO terrific to work with. The first thing he asked was how I used my computer, which narrowed everything down to something just for me. He answered any and all questions we had thoroughly - and most importantly - in language a grandma like me could understand. Each time we entered the store (Murray location) anyone we spoke with was very friendly and helpful. And so far the computer works great!
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October 2023 by Josh Frank
I brought my 7-year-old laptop in last week under the auspice that it had bit the dust. Turned out to just be a corrupt OS, which they reinstalled and have my dinosaur back up-and-running for a little bit longer. Importantly, the exchange was smooth and friendly, and I paid $0 on account of the free lifetime service plan I have with them.
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October 2023 by Jennifer Dicou
My computer was about 10 years old, I wanted better graphics and security. I have always felt good about PC laptops, they have been a part of my computer success, they know what I do not know and fixed me up with windows 11 and other great options. Now I’m going to take my old computer out to the barnyard and put er down. Thank you Baron and Dan the laptop man. Sincerely Jennifer
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August 2023 by Cole Nocks
I brought my 17 year-old desktop to PC Laptops for a virus scan and evaluation. Baron was able to help me by checking out my old machine and help design a totally new desktop. He made the transition easy and quick.. and even transferred all my files over to the newer, faster machine. .
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August 2023 by Edwin Frederick
They seemed more interested in selling me a new computer than fixing my old one. Saved $300 by taking it somewhere else. I'm sure it would have been a great new computer. And I'm sure they could have fixed my old one. I'd just be unnecessarily out a lot more money.
