PC Laptops is a trusted business known for its fast and reliable computer repair services. Customers appreciate their quick turnaround, with some repairs done within minutes and others completed in about 40 minutes. The staff, including employees like Coleman and Baron, are praised for their professionalism, knowledge, and clear explanations, making it easier for customers of all ages to understand their computer issues. Many reviews highlight the staff's willingness to go above and beyond to ensure customer satisfaction, such as providing solutions that are better than expected or offering full reimbursements when mistakes are made. They handle a range of devices, from gaming PCs and laptops to desktops for multipurpose use. Customers have expressed strong loyalty, citing long-term relationships dating back to the downtown Salt Lake City location. The business stands by its commitments and delivers quality service, with some customers noting the friendliness and helpfulness of the team. Although a few reviews mention past missteps, such as an unsuitable computer sale, the overall experience is positive, especially when managers step in to resolve issues professionally. Overall, PC Laptops is recognized for knowledgeable staff, quick service, and a customer-focused approach.
The really are very helpful and let me watch so I could see what was going on inside that little machine. Great job Calen.
July 2026
This was my main store for years but just not the same quality or care. They are good but could be better.
July 2026
My wi-fi wasn’t working and I took my laptop to PC Laptops in Murray for a diagnose, Johan one of the technicians, took a look at it and was able to fix the issue within 15 minutes. I highly recommend this place and will trust them with my equipment in case I have issues again. Great service!
