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“Returned my Amazon package here and my return never got processed.
Update 07/31/2024 I like to apologize for the bad review and update it. Amazon has a new return policy and now takes 2 weeks to receive a refund. This is not UPS fault.”
“Just dropped off an Amazon Package and it was amazing! Aniza is very nice and her dogs are so cute! Will definitely come back.--I just dropped off some Amazon packages back and it was amazing! Aniza is super cool and her puppies are super cute! I will definitely return.”
“This is a great place, especially when you have to do as many returns as I've had to the past few months. The staff are what makes this UPS location a cut above the rest. They are very helpful, kind and accommodating. A special thank you to Kevin at this location, who over the course of a few weeks has helped me out with the following: when my card didn't work he was kind enough to help with the printer fee, another time he went through the extra hassle to try and adjust my returns to save me the most money, most recently, he came outside and helped me bring in a multiple large scale packages while i was struggling to get them over the curb, and so on and so forth. Highly recommend coming here if you want the least amount of hassle and appreciate some awesome staff members helping you out with mundane tasks. 5 stars!”
“I missed the delivery of a very important package that needed to be received same-day. I couldn’t get though to anyone to get the delivery rescheduled so frantically came to my local UPS store. Chase at foothill went above and beyond to make sure I got my package. So grateful for the incredible service!”
“The employee helped me carry inside a package weighing over 80lbs, added some tape to the package for strength, and coordinated the shipping label:
This interaction was the easiest part of a very long and stressful process”
“The best customer service I've ever been provided by any ups store I have visited in the US.
Thank you Mathew (Matt), Fatima, Jay and Serena for going above and beyond and assisting me with all my questions and concerns. Keep the excellent work, yall rock!”
“Delivery team was courteous and efficient. I live 5 hours from SLC and was one of many deliveries and installations. My driveway is long and narrow and their truck was big so turning around was not easy. They got it done. It had to be a very very long day for them because they finished at my place around 5 pm. I was only expecting a delivery but they installed it too. So I’m very happy and grateful. Costco and RXO really came thru for me. Thanks to a great team!”
“Brett is outstanding! He took personal interest in my shipment. He acted as my liaison with customs, ensuring what was in my package would make it overseas. He filled out all the necessary paperwork, walked me through the steps, packaged my gift, and even stayed a few minutes late on a Saturday. Amazing customer service!! Thanks again!”
“I’ve had consistently great experiences here. The staff are always friendly and professional, and the service is quick and efficient. Shipping is straightforward with no hassle, and dropping off Amazon returns is incredibly easy. It’s nice to have a place where the process is stress-free every time. Highly recommend!”
“Our company Armstrong Builders, need to have some equipment brought in from out of state. David, was professional, and made the process quick and smooth. Will use them again for any moving needs.”
“The ladies at this UPS Store are absolute gems! Every time I walk in, I’m met with genuine warmth, joy, and a can-do spirit that goes above and beyond. Whether it’s a complicated shipment, printing help, or last-minute errands, they always make me feel supported and completely taken care of.
Their energy is infectious — it’s not just a store, it’s a space where you feel welcome. So grateful for their kindness and consistency. They truly make every visit a pleasure!”
“Our ring doorbell announced the arrival of my package. It sounded like Tinker belle had arrived. The package was placed right on the step into the house like it was ready to fly in. You could say that the First Mile delivery went the extra mile to please! Thanks to your delivery person!”
“Ship Utah is my go to! I always get the best service. It has been redone and is so nice. I recommend to everyone because it is so convenient that they take UPS, USPS, FedEx, Amazon returns, etc!”
“Kalyssa she is the one of the best employee, everyone there also good, I had issue to send documents to California, I booked for notary also in same location, kalyssa help me a lot, to book pre order label, incoming and out going label, print all documents , before she finish her duty she spoke to her colleague to assist me also, when her colleague had doubts she called to kalyssa , she helped while driving back to home, thank you kalyssa and colleagues,,,,,,,”
“Brooke impresses me! She’s not only an amazing employee, but also a lovely human being! She has an uplifting energy about her and treats every customer with kindness and respect. She has excellent customer service skills and makes every shipment or return a quick and easy process. There is also a boy (age 18? dark hair..I don’t know his name to mention it in this review unfortunately) who has also been just as great with the same positive energy. These kids know their stuff and no doubt make every one’s day who stops in. I know they do mine! Thanks guys! :)”
“This review is just for this specific post office and moreover for a specific employee they have named Tom. After calling six separate post office in the salt lake valley ( each &every one of them hanging up on me multiple times or just letting it go to the busy signal ). I finally got in touch with customer service & they told me that they couldn't tell me anything about whether my mail was being held or not ( which is the only thing I wanted to know ). I'm not computer literate really & I just wanted to speak to a live person but after 2 hours of trying I was about ready to just go down there & explode on these people. Even though I live in downtown salt lake I contacted Tom at the Millcreek post office because he was the only person who would answer the phone. Not only did he understand how frustrated I was & said how odd it was that nobody else would answer. he then asked me to give him my number & said he would personally figure out what was going on with my mail. even though he wasn't in my area at all, after about 45 minutes he called me back & told me exactly what was going on with my mail. He was amazing. Above and beyond. a shining example of kick butt postal worker. Wasn't it customer service didn't have to do it but he did. You should give this man a raise Make him a manager and have him teach the rest of your employees how to do their damn jobs. I was so furious I was ready to go down there and create the biggest scene and vent out all my frustration on those people at my local post office. Five stars for Tom and Mill Creek post office the rest of them if I could give them a zero I would anything our tax dollars pay for that nonsense well you can't even talk to a live person and get run around by AI and caring employees who just hang up on you literally. Thank you again Tom you are the man.”
“First off let me say i have been with Cargo link for over 10 years and for most part have been happy , that is until my last shipment which was off loaded in Long Beach Sept 1st it is now Sept 25th and the shipment is not here in SLC (1 state away) and I cant get any solid dates or info to go on. I am seasonal so my sales window is small and i have people and customers to answer to as well . Update: The Owner (Scott contacted me to explain the unusual set of events that had occurred and assured me it wouldn't happen again .”
“I've worked with a number of different printing companies on various projects and I've been VERY impressed and happy with how James S. and the Skymail team has serviced our client's account. They went above and beyond with their flexibility, insight/feedback, and just helping to see potential issues and communicate expectations. In the end, a large, time-sensitive, and important project launched on time and with a high degree of quality.
I am very happy we partnered with Skymail and am looking forward to working with them in the future.”
“If, like me, you’ve been sad since Costco closed their photo shop… You don’t have to be sad anymore! I stopped at PostNet with a small photo card print job (after being turned away by a big company), and Sydnee smiled, greeted me, asked how she could help me, and then printed my cards quickly and perfectly! She is amazing! You won’t be sorry if you visit PostNet for your photo cards and print jobs! Thank you Sydnee! ♥️”
“Manager was so gracious and helpful. I was in a huge hurry to get something done for a friend, he was in an emergency, and was very impressed how manager stepped up. Awesome! I really appreciate your help today!”
“Igor and Alex are a great asset to the business and provide excellent customer service. I’m hoping they receive recognition from the company for a promotion because I was about to have my guitar shipment stranded in Salt Lake City, but they guided me through the UPS app and saved the day. Thank you, UPS, and thank you both!”
“Amazing service! Tyler and Nathan were so efficient, helpful and friendly!! I have very high customer service standards and the two of you exceeded them. Exceptional. I will be back to this location for all of my amazon returns!
Years ago I had subpar service at UPS and have avoided all the stores ever since. I entered the store today with a negative attitude and low expectations. I was honestly blown away by the customer service today!
I called my daughter as I left and told her to switch to using this store, as well! Thanks, Tyler & Nathan!!”
“Kelsey at PostNet printing was professional and wonderful to work with. I had a rush order on lawn signs and they were finished early and looked amazing! 10/10, would recommend”
“The staff is always very courteous and helpful. Last time I went in, they couldn’t open my file to print for me. I wished the gal that was doing it understood that you guys can’t open pages. The next day I came back with a different disk same thing but then they told me that they can’t open pages so I had to come back a third time. But they are courteous and helpful and I would recommend that Store to anybody.”
“This was my first time using Fed Ex for copying, printing and mailing. The staff was excellent, helpful and knowledgeable. Helped lower my anxiety. Thanks Dallan!”
“10/10! Love the copy stop and the man who owns it always super nice and ready to help!
Unfortunately my building doesn’t do the best with delivering my packages so they get sent to the Copy Stop as a transfer location! But fortunately for me, it gives me time to look around at office supplies and stock up on things I need! I would choose copy stop over any other printing shops in town!”
“MEI and its team has been fantastic to work with. They have given outstanding support with jobs, quick responses, and working with with me on all of our custom orders. They will take care of you and get you what you need! This is the least I could do for them, as they have already gotten me out of some sticky spots already!”
10AM - 6PM
10501 S Redwood Rd, South Jordan
Shipping Centers
“For some reason had a hard time finding this location. But it was right where it should be. Being open on a Sunday really helps in today's business. The attendant was ready when I went in the door and gave professional service through the entire transaction. Self serve printers to the side, self serve prettyich through the store. Thank you”
“This place is great. I utilize their services very frequently in a business capacity. They've delivered amazing results on every project I've ever sent their way. They're all great to deal with, cheerful, smiles, and always very helpful.”
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“The employee Sue.. is wonderful.. she’s so patient and kind.. especially to us.. the older Folk.. not so tech savvy!!
Everyone at this location have been so great.. and helpful..⭐️⭐️⭐️⭐️⭐️⭐️⭐️”