America's Best Contacts & Eyeglasses receives mixed reviews from customers. On one hand, many appreciate the friendly and helpful staff who provide thorough eye exams and assistance in selecting frames. Some customers commend the outstanding customer service, highlighting instances where staff went above and beyond to resolve issues, such as locating discontinued frames for a customer just days before a trip.
However, there are notable concerns regarding customer service and company policies. Some reviews mention poor initial experiences, including wrong prescriptions and dissatisfaction with how insurance affects advertised promotions. Customers with insurance, particularly Medicare, feel disappointed that they cannot take advantage of certain deals.
Overall, America's Best is praised for its affordable pricing, with many returning for years due to competitive rates on eye exams and glasses. While the staff is often described as great, potential customers may want to clarify insurance policies beforehand to avoid misunderstandings.
Great employees,! They accommodated this Deafman with no problem. Highly recommend this establishment to my fellow Deaf citizens. You will be treated well.
July 2026
David the manager was amazing! He helped me find the perfect glasses for me, and he told me why my glasses hurt on my ears and what to look for going forward if I need a new glasses. Thank you so much!
May 2026
Been going to this location for 3 years for eye exams. They are quick and get the job done with a warm smile. At this visit, Dave took amazingly great care of us. He heard us out and worked with us to have a positive experience. The exam doctor was kind and helpful.
