PetSmart is a large pet supply and services retailer that offers over 10,000 products both in stores and online. It provides for pets such as dogs, cats, birds, fish, amphibians, reptiles, and small animals like guinea pigs, gerbils, hamsters, and mice. Customers appreciate the friendly and helpful staff who ask about pets and make shopping a better experience. The store is well stocked with a wide variety of items, and some locations offer additional services like dog training, grooming, pet boarding, Doggie Day Camp, and adoption. While the store is generally well-organized and customer-friendly, some find it slightly understaffed and note that prices can be high for certain products. Overall, PetSmart is a convenient and supportive place for pet owners to find what they need for their animals.