Alpine Credit Union provides high standard customer service with kind employees who are always friendly and willing to help. They look for solutions and work hard to get the best option for members, offering extraordinary work on home and car loans. Staff are described as awesome, patient, knowledgeable, and pleasant to talk to, often going the extra mile. They are understanding and do not demean customers, instead making them feel valued. Employees are noted for being on top of their job, answering questions without hesitation, and staying late to help resolve issues, even when working with third parties. The credit union has members who have been with them for decades, with staff consistently taking good care of their families. The overall impression is of a place where people truly care about their members' financial situations.
Provided friendly, professional service for our family for over 45 years!
February 2023
The best service, the employees are always kind and look for solutions for what you need. I have a home and car loan from this bank and they offer extraordinary work. Connie Pond did an amazing job for me few days ago, she found the solution that two other banks did not find. Thank you so much for the high standard of customer... read full comment
December 2022
We want to express our gratitude for how Connie Pond and her supervisor treated us at Alpine Credit Union. They were very understanding and worked hard to get the best option for us. They did not demean or make us feel bad. In fact the exact opposite. We are so grateful. THANK YOU so very much.
