9AM - 5:30PM
337 N State St, Orem“I needed to have several items of business done the day I went in and they took care of everything very quickly, even though I was told that it would take some time. They also suggested that I apply for a better type of credit card since I pay off my charges as soon as I make them. I would not have known that this type of card was available had they not brought it to my attention. I appreciated how well they took care of me.”
9AM - 5PM
1280 S 800 E, Orem“Sara Hill at the Orem Office helped us with a CD. She explained everything to us completely, and was so kind and polite with every aspect of our transaction. She made everything easy for us. She is an amazingly efficient and capable employee!”
9AM - 6PM
1340 N State St, Orem“I appreciate the help I received at the drive up from my Teller(3351) at the AF branch. He was very professional and spoke to a manager about an error that had occurred on a deposit the day before at another branch. They quickly corrected the issue and I was on my way. To them it might have been small but to me it was HUGE.Thank you.”
9AM - 5:30PM
311 E 800 S, Orem“My wife and I needed to create a special checking account that was a non standard account. The staff asked appropriate questions which aided them in fulfilling our request. We are pleased with the results of our unusual request.”
“The staff here are great. From having a business account and personal account at this branch my money never felt safer. Hate that some people have been replaced by ATMs I like face to face and the new chairs suck other than that I always recommend them to people looking for a credit union that will put you first.”
9AM - 5:30PM
1020 E 800 N, Orem“I just had a positive experience opening a new account with Golden West Credit Union. The customer representative was Thang Chao, who has a great and thoughtful manner with people. It was painless, which is a positive. Mr. Chao is a great representative of GWCU.”
“Jake Hoyt is the manager of the branch....and was extremely helpful and understanding. He helped me get a loan on my business it was painless and very quick. Everyone was kind and very friendly. I would HIGHLY recommend.”
8:30AM - 6PM
49 W University Pkwy, Orem“Unbelievable 5Star service, everyone here trear you like a family, Ms. Lillian the branch manager goes above and beyond to make sure her customers are taken care of, this statement is true for just about anyone who works there.Cc bank thank you.”
9AM - 5:30PM
1000 W 800 N, Orem“It feels great to bank with such caring and knowledgeable people at the Orem office of the Bank of Utah. They are so professional, remembered my name and were so sincere. I am definitely happy I chose to bank with them!”
9AM - 5:30PM
305 W 800 N, Orem“Megan at UCCU was fantastic and always has been. She is very helpful and informative and always gets me an answer to all of my silly banking questions. Great credit union and staff is properly trained!!!”
9AM - 5:30PM
351 E 800 S, Orem“Shaylee was awesome! We were opening a new account and had our grandson with us. She was sensitive to his needs and interests. She worked well with us and in a timely fashion. Thanks Shaylee.”
9AM - 5:30PM
1510 N State St, Orem“The best service, the employees are always kind and look for solutions for what you need. I have a home and car loan from this bank and they offer extraordinary work. Connie Pond did an amazing job for me few days ago, she found the solution that two other banks did not find. Thank you so much for the high standard of customer service!”
“The CMS Team worked with us during the pandemic and were very patient, professional, and understanding of everything that we were working through! I will never forget that! Always grateful for their efforts!!”
9AM - 6PM
415 N State St, Orem“This bank has incredible service. The staff are all super friendly and it’s very well lit and decorated very nicely so that when you walk in you feel right at home.”
9AM - 6PM
1219 S 800 E, Orem“We love going in person as opposed to just calling some randos on the corporate hotline. We were misguided by the online loan officers and today we were meeting with Sara and she turned our whole experience around. saved us from taking out the wrong kind of loan we were being guided toward. She helped us to get the right one. It's great to be with people who know what they're doing.”
10AM - 5PM
1220 S State St, Orem“Let me start by saying that I'm not a huge fan of banks in general so this review will be directed more at the staff at this branch of USBank. I have been going to this bank for several years not and since my first interaction they have been the perfect blend of professional and personable. They have gone the extra mile to help with complicated situations and have made themselves easily available when needed. I never feel rushed or like I'm just another person walking through the door. I'm greeted by name every time and treated warmly. I would rather go through the front door and take the extra time then use the ATM, I've never had that with another bank. Banking is a necessity in this day and age, the folks at the Orem USBank make it something to look forward to.”
9AM - 5PM
1220 S State St, Orem“They’re getting beat up here a bit, but I had a great experience. I went in to discuss a possible car loan and they gave me all the info I needed in order to make my next move with a car purchase. I had a great, friendly, efficient experience and give them my highest recommendation.”
“I changed banks and joined America first and the process of joining was super easy, the employees are super happy and fun. They like to be there which made the process so much better. They are quick so you are in and out. they don't try to pressure you into anything. It's a clean and quiet environment. I'll keep y'all updated on if it's a good bank provided part coming later this year!”
9AM - 5PM
456 1150 S, Orem“Was in on April 26th and was very impressed with Cheyenne. She went above and beyond to helped me with my transactions, she was a pleasure to work with and offered help with online banking tips and ways to use my Wellsfargo accounts more efficiently.”
9AM - 5PM
185 S State St, Orem“Keybank Executive Office has froze and restricted accounts but still accepted,$13,000, they tell us no reason why restricted, gave no notice. They restricted them and allowed deposits.The matter was resolved a week later. Thank you for releasing the funds.”
9AM - 6PM
1115 S 800 E, Orem“Go to this location if you need business to be taken care of. Kevin and his staff are outstanding. They quickly completed a simple task with great customer service unlike the 300 University branch in Provo (Ayee caramba!). Tip of the day: Avoid the Provo location and just come here to save you time and energy.”
“Karen, the lead teller, helped us out tremendously. She was so patient and did not seem put out at all, even though it took two hours to complete our visit. After a hard day of test driving cars, her pleasant attitude was a Godsend.”
9AM - 6PM
462 800 N, Orem“These guys have been my bankers for 20 years, and they're everything a bank should be. The building is nice, the staff is attentive, the manager knows my name, and they are always quick to help. Yes it sometimes gets busy but that's typical for any bank. They've helped me with personal accounts, accounts for my kids, accounts for a couple of charities I work with, business accounts, equity mortgage credit lines-the whole deal. I like that they're a local bank but with a solid national status.”
“Great customer service! As soon as I walked in, a teller greeted me. Then Eric, the loan officer was available right away. He was so helpful explaining the commercial loan process. Highly recommend!”
9AM - 5PM
1115 S 800 E, Orem“Staff are nice and efficient - it's never too busy here. Loses a star for me on the fact that the entrance to the parking lot is awful to enter if you're coming from the north, thanks to traffic and the lack of a safe traffic median as it's taken up by an opposite-direction turn lane. And the parking lot is not in the best condition when you leave either, so I guess always try to come from the south and watch out for potholes.”
“Had a positive customer experience with Joe. I was trying to send $ overseas. All went well until I was told I had to have a conversation with a WU rep about fraud. I called ...the wait to get a human was too long...and finally talked to Joe. Essentially he asked me how sure I was about the recipient. Members of my family have been snared before by scams, so I was grateful that WU is making an effort to catch misfortune before it happens. Joe spoke well and professionally.”
Open 24 hours
800 W University Pkwy, Orem“These guys have been my bankers for 20 years, and they're everything a bank should be. The building is nice, the staff is attentive, the manager knows my name, and they are always quick to help. Yes it sometimes gets busy but that's typical for any bank. They've helped me with personal accounts, accounts for my kids, accounts for a couple of charities I work with, business accounts, equity mortgage credit lines-the whole deal. I like that they're a local bank but with a solid national status.”
9AM - 6PM
462 W 800 N, Orem“I had a problem trying to figure out a ASL. I called the Orem location and got the sweetest lady that helped me. She knew just what I needed and asked if she could help me with anything else.I am very pleased.”
9AM - 5PM
77 N State St, Orem“I had a great experience here opening a few different accounts. I felt well understood and informed on making financial decisions with this bank!! Everyone was extremely professional. I'm excited to begin my banking experience with them.”
“Jeff was exceptionally professional, knowledgeably, patient and very good at explaining things! I felt welcome to ask questions. I came away knowing more than when I started and feeling comfortable moving forward, knowing he is available for help when I need it! Talking with him was a pleasure ‼️”