Bullfrog Spas Factory Store in Orem offers a wide selection of hot tubs and swim spas, featuring factory direct pricing. Customers appreciate the unique JetPak Therapy System, which allows for a personalized spa experience. The store is known for its excellent customer service, with staff members like Franz and Dallin receiving high praise for their knowledge and patience. Customers report superb experiences from the initial store visit through to installation, with the setup crew being efficient and helpful. Reviews highlight the professional and knowledgeable team at Bullfrog Spas, making it a recommended choice for anyone looking to purchase a hot tub or spa. Overall, Bullfrog Spas Factory Store is recognized for its quality products and commitment to customer satisfaction.
We love our Bullfrog hot tub! I had many technical questions about comparing different spa manufacturers. Franz, our Bullfrog salesperson, was excellent in navigating us to our decision to go with Bullfrog. He was very knowlegable, patient, friendly and professional.
May 2025
Shout out to, Franz for excellent customer service! He helped us sort out the right chemicals for our tub. We came in close to closing time and he took his time with us and was very patient with our questions. Thanks, Franz!
April 2025
Franz is the absolute best! He is responsive, educated, laid back, and truly understands the value in taking care of his customers. I will never buy from anyone else. Best customer service I’ve ever had.
