Customer service is amazing. I love their willingness to help in anyway and their fun personalities. You feel like you’re a friend,I love this store.
March 2023
Staff are the most helpful! I went to get matrix hair dye to fix my red and I truly felt like I made a friend while getting help.? Skip cosmoprof, from being rude to salon centric real quick:)
November 2021
My mother who is licensed, went in this week, and the employee was extremely rude to my mom. The employee said, she has to have the app in order to shop there now, and wouldn’t look her up under her phone number. Wouldn’t even sell to my mom WHO IS LICENSED! My mother will only be shopping at Cosmoprof now.