UCCU - Orem North Branch is a trusted credit union with a long-standing history, serving members for over 40 years. Customers appreciate the friendly and helpful staff, including Megan, David, and Logan, who are described as professional, knowledgeable, and attentive. Staff members are praised for their ability to assist with various banking needs, from answering questions to helping with account closures and new account setups. Customers value the staff’s focus and competence, often highlighting their kindness and dedication. While some long-time members feel the credit union has become more like a bank and mention frustrations with recent online banking updates, overall, the branch maintains a reputation for good customer service and problem resolution. The staff’s ability to handle concerns effectively and their willingness to assist with complex issues have earned the trust and loyalty of many members, making UCCU a reliable choice for banking needs.
Megan at UCCU was fantastic and always has been. She is very helpful and informative and always gets me an answer to all of my silly banking questions. Great credit union and staff is properly trained!!!
May 2023
We were being Scammed and we went to David Heredia who was fantastic. He helped us close out our old account and set up a new one. We had some of our kids account connected to ours so he helped with closing out their accounts and getting new ones as well. He was so kind and helpful!!! Please thank him again for us!!
April 2023
David was friendly, competent, and stayed focused on us until he had completed quite a number of transactions for us! Good man!Thank you for all your help!
