Walgreens is a business that provides pharmacy services along with retail and banking transactions. Many customers report positive experiences with the general retail and banking services, describing them as smooth and positive. The staff at the front checkout are often noted as being very kind and very helpful. Reviews of the pharmacy itself are mixed. Some customers report excellent service from helpful and attentive pharmacists and employees who know them. They find the pharmacist very helpful with tasks like transferring prescriptions. However, other customers describe frustrating and exasperating pharmacy experiences marked by unnecessary delays and longer than reasonable wait times. These negative experiences include hideously drawn out processes for prescription pickup, with long waits for medication to be filled even after insurance issues are resolved. During busy times, the pharmacy can seem understaffed at the counter despite having many employees present, leading to hugely frustrating situations. As a result, some customers choose to use Walgreens only for retail and banking while taking their pharmacy business elsewhere.
Placed a photo order and for some reason they ended up printing the wrong order for me originally. They ended up re-printing an order from a couple months ago. Went back and explained the situation and they were super understanding refunded me and then helped me out with a discount on my original order. Very friendly staff!
May 2026
McKenzi was super helpful! She helped us get some photos tonight and was super kind! She is a great worker and I don’t know how much she gets paid, but she deserves a raise!
May 2026
We're starting to transfer our prescriptions here. Pharmacy is great.
