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January 2024 by Andrew Williams
Excellent customer service. Came in 30 minutes to close with 50 separate check deposits. And Jack even stayed after hours helping me deposit everything. Thank you so very much Jack.
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December 2023 by McKenzie Hamilton
I tried to call to get a simple question answered. I was told that this branch was forwarding all of their calls and would call back in an hour. It's been a week. Don't bank here if you want answers.
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November 2023 by Sandra Chavarin
the worst bank where you can have your money
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October 2023 by Auggie
Drive was quick and they do a great job in knowing what to do when I drive up
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October 2023 by Renys P.
Horrible horrible service... I avoid going into this branch... They are not very helpful... They aren't even train properly... The associates had to get up multiple times to ask one of the managers guidance since she didn't even know how to retrieve information from my account.. something that should of taken no more than 15 min took over and hour, and after she keep giving my little nephew dirty looks.. At this point we were both fed up..
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October 2023 by Terie W.
DO NOT BANK HERE! They do not have a policy to prevent elderly fraud. My parents were just frauded out of a significant amount of money -- all Zions needed to do was to call ANY of the other three people listed on the account to verify if my dad had been to China. They felt it was suspicious but took minimal action to help an 86 year old man who lives in an assisted care center. They only needed to stop and make one call!!
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September 2023 by Scott Schwarz
DO NOT OPEN A BUSINESS ACCOUNT WITH ZION BANK!Their outright lies nearly destroyed my business. NOT trustworthy at all
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April 2023 by Londa Cook
I had a problem trying to figure out a ASL. I called the Orem location and got the sweetest lady that helped me. She knew just what I needed and asked if she could help me with anything else.I am very pleased.
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March 2023 by Earl Johnson
Been banking here for years. Always have had lots of money in my accounts. They will not help you out if you get into the occasional tough spot. Go to AFCU!
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June 2022 by Trae Taylor
I ran into some hiccups trying to close my account with them and got pretty frustrated with an employee in the process . DESPITE my frustration, a manager of this branch remained very professional and cooperative the entire time and assisted me in a timely manner in fixing the issues that arose. This experience restored a lot of my confidence in Zions overall and this specific branch.
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May 2022 by ditiuren
I have had an account at this bank for years but have never had such an embarrassing experience with the manager Jacqueline Moscuzza. she is a very prejudiced person. I know because of my appearance she denied me a loan. not even if she won’t tell me me the reason why she denied me the loan. my credit score is over 750 and i am self-employed. This is the second time he treats me differently than other people. The good thing is I get a loan from a real bank with no problems. I’ll take my money out of this joke bank.
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March 2022 by Nathan Hasbro
Nicole was extremely helpful She helped me navigate Zions online banking when I made a new account
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December 2021 by Janette Vreeken
IIf I could give this zero stars I would there was a manager that was extremely rude I had an issue and the employee helping me had to go talk to her manager I could hear her manager making comments about my issue like she knew me and assumed she knew what was going on, I work so many hours a day at the hospital and have a hard time making it to the bank to deal w these things that when I do they make me feel like less of a person, I walked out of there angry and embarrassed. I will be changing banks first thing in the morning
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September 2021 by Thomas Lindgren
The ATM here at this location seems nice but sometimes if you’re not careful, the ATM can take your credit/debit card and will not give it back to you. I just had an experience where I was going to make a deposit during the night instead of waiting until the day to deposit it to the lobby because I’m usually busy during the day. I come here during the evenings because this is the nearest Zions Bank location to where I live and I usually do errands whenever I’m not busy with work. So avoid using the ATM because you’ll only have a limited time to using it before you either get your card back or the ATM eats it.
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July 2021 by Laura S.
can you give less than one star? I have had accounts at Zions Bank for years and I researched the best place to get foreign currency in SLC. I read the Zions Bank Website and went to my local branch. After being ignored as the only person waiting for help, I was told the one person who could do this was busy with an "important" person. (Obviously not me.) Then I called the "help" number on the website and their only advice was to go to my branch another time. Not helpful or useful at all.