Jack M was a huge help fixing my jacket on the spot, couple patches and zipper.Did not expect the zipper to be repaired.
March 2024
Left my jacket in the Patagonia store and did not realize it until I had returned home which is out of state. Contacted staff and they mailed it out the next day. What a pleasure it was to deal with Cora and a store so responsive to its customers!
March 2024
Went in to buy a replacement nano puff and got a free exchange for a new one - forgot that normal wear and tear is covered under Patagonia’s lifetime warranty, and the guy checking us out at the register pointed this out!