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October 2025 by Lea Campbell
This pharmacy is terrible they are rude and mean and mess up all the time there lines are so long have had multiple problems
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May 2025 by Kristopher Howard
Great staff and quick service! They close for lunch from 1:00-1:30pm.
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May 2025 by Nick Vlahos
The pharmacy debt. Is going to through a transitional period. They’re getting better all the time. They work in a cramped space. They need a larger work space and better upper management. Give them a break people!
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February 2025 by Keith Halls
My wife went in and they were kind enough to share how we could save money on our prescriptions. Thanks to them!
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February 2025 by Dani Ward
Never answer the phone, I sat on hold for over 20 mins with no answer. Today we were in at 1 o’clock line to get an rx and the tech finished with the person in front of of us and told us they were closing for lunch and shut the window, no empathy or kindness in her words. I understand needing to have lunch, but it could have been portrayed in a better way. A sign needs to be put out behind the last person in line before lunch or something. Or finish up the line before going to lunch. I’ve had to work into my lunch plenty of times. We are moving to a different pharmacy.
Glad not to have to visit this smiths again.
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February 2025 by Heather Halls
I LOVE Smiths pharmacy! They have always been so good at helping myself and my family. I recognize pharmacy staff have stressful jobs and I’m just super so grateful for how hard they work for us!!!
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December 2024 by Leo Patrone
incompetent staff.
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June 2024 by El Faro
This pharmacy is terrible when it comes to customer service! I went in to pick up a prescription at 1:03 PM on Friday and was told by one of the techs that they close from 1 to 1:30 for lunch and that I would need to come back later. Their hours on the website show them open from 9 AM to 8 PM Monday - Friday (there is nothing about a break for lunch)! I will be moving my business to a pharmacy with regular hours, without closing whenever they feel like it.
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May 2024 by ¿`_
Jodi in the deli department is a real witch, if you know what I mean! If you don't like working with the public find work somewhere else ¿`_
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March 2024 by Amanda Allen
Horrible, degrading, judgemental pharmacist. I’m talking about the older “gentle”man whom treats anyone with a controlled script as a drug addict. It was UNREAL the way he both spoke to me as I advocated for my sister (I’m a nurse and used to also be a pharmacy tech) and the way they spoke to her when they judged her as a “junkie” because of her missing teeth and tattoos. (And no, she doesn’t use meth. Our entire family actually has a genetic enamel disorder that destroys our teeth very very young). She is on an antidepressant and an another med that while is controlled is not an opiate and has very little abuse potential so for them to refuse to fill her prescriptions just because. Was insane, this wasn't even close to being an early fill in fact it was day 33 after she had last picked up a 28 day supply. His “reasoning” was “the last time she picked it up at day 26(remember only a 28 day supply) so if you add from that time we are still early and won’t fill it for another 5 days!”For anyone who can’t math like me sometimes, he was saying that because she received the last script 2 days early (which is very legal and normal in Utah you can actually fill at 80% which would have been day 24 in this scenario and remember it is actually day 26 when she arrives. She literally only filled it because she was going on vacation for 2 weeks and most pharmacy’s won’t accept transfers for controls from out of state for a patient they don’t already know so she would have been SOl) We even offered proof of her plain ticket when they gave trouble the first time upon filling it.But to still say it’s too early for her next fill at day 33 when there is only 28 pills in the script makes no sense. Even using his own logic she technically would have had 2 pills left if she had tried to fill the next refill on day 28 exactly. But no, she waited 5, yes FIVE more days to even try and fill it so ran out as she should have 3 days prior . Taking them exactly as prescribed. This pharmacist still insisted he would fill her antidepressant but not the sleeping medication for another FIVE days. There was absolutely no legal or ethical justification for this. It was pure discrimination and will be reported. I’m asking every patient who has been discriminated against like this to report to who ever you can. We ended up calling her doctor back and she called and transferred it the pharmacy who filled with no issues.
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November 2023 by David
Best Smiths pharmacy in the state of Utah!
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November 2023 by Fidel Rodríguez
In and out
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October 2023 by Bruce Butler
Used to be great...what happened? I kept going to this pharmacy even after I moved (used to be fast, helpful, friendly), but for the last year or so:-Phone pharmacy system gives a "ready no later than" time--and even going 2+ hours later, the response is always "give us 20 minutes." Usually after having waited in line for 20-30 already. What is the point of the phone system if it is completely inaccurate?-No pre-notification of out of stock prescriptions, until you've waited the 20+ minutes; it's a "here's half of your prescription, the rest will be x days later."I don't know if it's a staffing issue, or what (I know it's hard being understaffed), but you're losing customers.
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October 2023 by Maddie Jensen
Garbage costumer service all the technicians are rude!
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October 2023 by Pt32 New
Good little store and pharmacy.
