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“I had an outstanding customer experience! The staff demonstrated exceptional knowledge and were a pleasure to work with, whether discussing bike specifications or engaging in conversations about future industry adventures. Thank you, Ian, for the warm welcome!”
“Brad was very knowledgeable and friendly. He answered all my questions and gave personal recommendations that helped me select specific gear and accessories. Trek Bicycles American Fork are experts when it comes to customer experience.”
“These guys are great they are super friendly, they are fast mechanics, they can help you order parts fast, they are great at finding the bike you need/want. Very kind, very knowledgeable. Thank you guys for keeping me on the trails.”
“Great customer service. Kaleb was very helpful and knowledgeable about the different bikes and how they work and compare against each other. He took time to adjust the bike for my test ride and had great suggestions for how to get the most out of the experience.”
“These guys earned my business! Was trying to seat a bead on one of my tubeless tires and only had a hand pump at home. Called these guys at 10:00 am and they got me in and out by 10:45! Helped me seat the bead and get me on my way! Super nice people!!”
“He took the time to talk with me about my son's bike and what needed to be done. He answered all my questions and taught me about some of the parts. Definitely coming back.”
“What a great shop. I knew absolutely nothing about cycling and they took me in, answered all my questions, tuned up my bike, and gave me great advice. Wes and his team went above and beyond. I can't imagine going anywhere else, they're so good.”
“I was about to give up cycling and had already sold several of my bikes when on a whim I stopped in at Hangar 15 in Lehi. I was sharing my frustration with Manager Mark about my feet and the neuroma I had making cycling painful and no longer enjoyable. He asked me numerous questions about fit, shoes, style of riding, saddle as well as insoles. What was he driving at I thought, was he trying to sell me?
Long story short…he sold me a pair of Specialized road shoes and against my better judgment sold me what he felt were proper insoles. This guy SAVED my cycling!!!!! The shoes are amazing and the insoles did the trick, I can now cycle pain free. Mark helped me set up clear position and I can’t thank him enough. Thanks Hangar 15 for hiring an individual that care and have great knowledge to help people like me in need.”
“This was my first experience with SendIt. Their customer service is top shelf! I had a few small screws missing from my order. They got them out to me the next day. Awesome. I will be shopping with them again.”
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“Incredible selection in comparison to other shops in the valley. I went in and needed a chainring bolt, the service employee stated that they were backed up for work, I simply just needed a bolt and not a full on repair, they found the bolt I needed and installed it for a great price. Great shop with an awesome staff! I highly recommend them for any service or bikes!”