Blade HQ Utah Store Front

Hours: Blade HQ Utah Store Front is a treasure trove for knife enthusiasts, offering a vast selection of blades from all over the world, including traditional pocket knives, tactical blades, and camping and survival knives. Customers report a big selection to choose from and accessories. The storefront itself looks really good. Experiences with customer service are frequently highlighted. Many describe it as the best, awesome, or very good, with staff noted as being knowledgeable, passionate, helpful, kind, patient, and apologetic when issues arise. Staff are remembered as being very helpful and knowledgeable about the history and information of the products. However, there are significant criticisms regarding the custom engraving process via the website, described as faulty and not working well, leading to major errors on a sentimental order. While one customer reported an overly satisfactory resolution with a replacement offer, another was very unhappy after being told they wouldn't be helped, vowing never to order again. Overall, many customers say it is an awesome experience, one of their favorite places in Utah, and state they will definitely continue to shop, come back, and highly recommend it, with some saying they won't buy anywhere else.

1. Pleasant Grove, Utah