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9AM - 5:30PM
366 E State Rd, Pleasant Grove
Credit Unions
“I’ve come here dressed nicely, and I’ve shown up covered in dirt looking like I’ve come off a construction site and I’ve always been met with the up most respect. Awesome staff. Glad I opened my non-profit account here.”
“In today’s society customer service seems to be a dying art but Jose was so wonderful that it was a delight that I haven’t experienced in years. He was able to navigate me through all the questions and administrative things I needed to achieve. I was so impressed that when my son arrives home to the states as he lives abroad I want to move all my financial business from Bank of America here to Utah First as I feel more confident navigating my financial needs with those who are more willing to address my personal needs and taking the time to help me achieve those goals. Everyone in American Fork Utah First is an absolute pleasure to work with.
Thank you
Priscilla L. “Charlie” Tometich
3643 W Donne Ln. Unit W 102
Herriman Utah 84096”
“Holy cow. Elyssa and Kristi aren’t just financial professionals, they were my therapists today!! So kind, so patient and willing to listen to my situation. I’ve been going through a really difficult time in life and they were so happy to help me figure out some payment plan options on my loan while I figure out my finances and where not judgmental in the slightest, felt like I was treated like a human. I still have my truck and am able to kart around to boys thanks to them! Thank you both so much. So grateful!!:)”
“I called this morning to ask for some account information and assistance transferring funds for loan payments due today, and was greeted kindly by the bank teller who was efficient and helpful in responding to my needs and carrying out my requests by facilitating those transactions for me, which I so appreciated him doing and for which I thank him very much !!”
“Just realized that I have never written up a positive review for SSFCU. I have done all of my main banking here since 2012 and have had nothing but positive experiences. I have seen many staff members come and go over the years, but they always manage to end up getting replaced by well trained and friendly individuals. Jackie has been at this branch for quite a few years now and is just awesome! It's always nice to walk in and be greeted by name and with a smiling face. I observe this type of treatment with many customers that walk in by many of the staff on a regular basis, so I'm not just some anomaly. On top of that, they have great options for your accounts and make it really easy to get stuff done. Great place to do your banking!”
9AM - 5:30PM
337 N State St, Orem
Credit Unions
“After Dan W helped us increase and maintain our overdraft protection, we returned to Dan for a used car loan (we had paid off the previous used car loan). Dan really cares!”
“I’ve been to plenty of banks and credit unions where you feel like just another account number, but Morgan at UCCU is the complete opposite. He genuinely cares and takes the time to understand what you actually need. He’s helped me with multiple personal and business accounts and loans, and every time he’s been personable, knowledgeable, and looking out for my best interest. Thanks to Morgan, UCCU feels less like a transaction and more like a relationship. He’s the reason I keep coming back and plan to do business here for years to come. If you’re looking for someone who’ll treat you like a person and not a customer, ask for Morgan.”
“I am very grateful for becoming part of the Freedom Credit Union family. Stacey and Maria made the account-opening process very simple and efficient. The online app is user-friendly and allows to deposit checks online as well as make transfers and pay bills.”
“I absolutely love this bank! Sometimes I visit, the staff are incredibly friendly, helpful, and make the experience so enjoyable. It’s clear they genuinely care about their customers. I especially want to give a huge shoutout to Parker at Desert Bank he went above and beyond to assist me, answer all my questions, and make everything smooth and easy. It’s rare to find service this thoughtful and professional, and it really makes a difference. I highly recommend this bank to anyone looking for not just great banking services, but also a team that truly cares about their clients.”
9AM - 5:30PM
124 N W State Rd, American Fork
Credit Unions
“Everyone at this branch is nothing short of amazing. My wife and I were recently victims of a scam, and the entire team went above and beyond to help us through a stressful situation. They made sure we were taken care of quickly, professionally, and with genuine care and compassion. The level of customer service we received was outstanding, and we honestly couldn't have asked for a better experience given the circumstances. We are incredibly grateful for all of their help and support.”
“This is the most amazing bank! My old one sucked:( I’m so glad I made the switch! The team was so friendly and helpful. A great way to get access to loans and credit cards! Also amazing car loan interest rates! 10/10 slayed boots down and would recommend! And they even gave me a free drink so bonus points for that!”
“Braydon in AF was extremely helpful and knowledgeable. I expressed my frustration with Mountian America having their online baking site down three days. He was very considerate and asked me why I didn't do it. I told him because my car is with them. He said well we can transfer your car loan here he took the time to look at my credit score and my interest rate would even be two points lower than it was with the Mountian America. I am a very happy girl”
“We recently refinanced some auto loans at Alpine Credit Union. I compared rates and terms at a lot of places and Alpine had the best options. Cindy at the Highland branch was awesome and made the whole process very easy and convenient.”
“Great local credit union. Can handle everything a traditional bank can do and save you lots of money in fees and interest. Staff is always professional and courteous and the credit union has a hometown feel.”
9AM - 5:30PM
120 N 850 E, Lehi
Credit Unions
“I love Alpine Credit Union. I’ve selected them for several of my auto loans and banking needs. They’re always professional and quick to respond. I’ll keep coming back for that personal touch.”
“I recently opened a new account with the Golden West North Orem branch and I am very pleased with the entire team!! The Manager, Ms, Snell was very helpful and great to work with. I would recommend Golden West Credit Union for sure!! Thanks Golden West!!!”
9AM - 5:30PM
1510 N State St, Orem
Credit Unions
“Ashley at the North Orem Branch is excellent to work with very efficient and kind!
She helped me with a wire the other day, and everything worked successfully!”
“I've had a account at Alpine Credit union since the late 70's I've never experienced any problems or difficulties. The only difference the loan process or credit approval has sped up.”
“Lilly was exceptional, really but really helpful, I have never seen no one as good as she was, thanks for
Been so helpfull and so kind, you did the best service, and I appreciate as a member of UCCU !”
“Love banking with them! I’m in the branch 2-5 times a week and I’ve never had any issue. I can always get in and out quickly. The staff is awesome to work with. Highly recommend!”
“As the owner of a car dealership, I have been working with the America First Credit Union Vineyard Branch for several years, and I can confidently say that this is one of the most professional and customer-focused banking teams I have ever had the pleasure of working with.
The level of customer service provided by this branch is truly exceptional. Every employee consistently demonstrates professionalism, courtesy, knowledge, and a genuine commitment to helping members succeed. Whether handling routine transactions or assisting with complex business banking needs, the staff always go above and beyond expectations.
A special recognition goes to Michelle, the Branch Manager, whose leadership, dedication, and professionalism set the tone for the entire branch. Her commitment to excellence is reflected in every member of her team. It is clear that she has built a culture centered around outstanding service, respect, and professionalism.
In my opinion, the Vineyard Branch deserves to be recognized as an award-winning branch among all America First Credit Union locations throughout Utah. The customer service here is not merely excellent it is truly world-class. Every visit is a positive experience, and every interaction leaves me impressed by the competence and professionalism of the staff.
As a business owner who relies heavily on banking services, I understand how important it is to work with people who are knowledgeable, responsive, and trustworthy. The Vineyard Branch consistently exceeds those expectations.
I highly recommend this branch to anyone seeking exceptional banking services. America First Credit Union is fortunate to have a team of this caliber representing the organization.
I would also like to encourage the leadership of America First Credit Union to recognize and reward the employees of the Vineyard Branch for their outstanding performance. This team genuinely deserves special recognition and in my opinion, financial rewards as well for the exceptional service they provide every day.
Thank you to Michelle and the entire Vineyard Branch team for your professionalism, dedication, and commitment to excellence. You have earned my trust, my business, and my highest recommendation.”
9AM - 5:30PM
360 W 4800 N Ste E160, Provo
Credit Unions
“The men Reuben and Elijah, each of them at different times were so patient … trying everything and bringing their skill/knowledge together for a successful outcome! Never gave up!”
“Carmen was very helpful! After multiple visits to different branches, she is the only one who could resolve my issue without taking forever! Very kind, very sweet young lady who deserves a raise! Habla español también. Gracias eres la mejor Carmen!”
9AM - 6PM
1340 N State St, Orem
Credit Unions
“Love Mountsin America Credit Union! The tellers are so helpful and can answer almost anything you need! Loan officers are looking out for our best interests in mind always.
So HAPPY with MACU!!”
9AM - 5:30PM
311 E 800 S, Orem
Credit Unions
“My wife and I needed to create a special checking account that was a non standard account. The staff asked appropriate questions which aided them in fulfilling our request. We are pleased with the results of our unusual request.”
“Luis provided outstanding service during my visit. He was attentive, efficient, and very knowledgeable. He took the time to explain everything clearly and made sure all my concerns were addressed. His professionalism and friendly attitude made a big difference. Highly recommend!”
“The cashier who helped us was very helpful and patient and charming. The wait was not long and we manged to transact our business quickly. Wen left the credit union happier for the friendly service we received.”
“I don't have an account with them, but I used one of their ATMs and it was excellent. Got my cash without fees, and used it to deposit some cash later. Fantistic.”
9AM - 6PM
1704 Timpanogos Hwy, Lehi
Credit Unions
“I’ve been with Mountain America Credit Union for years, and experiences like this are exactly why I wouldn’t change banks. I recently called with a question, and Jaiden was incredibly kind, professional, and helpful. She resolved my issue so quickly and made the entire process easy and stress-free. Every time I’ve needed assistance, my questions are answered and any problems are fixed promptly. Excellent customer service like Jaiden’s is hard to find, and I truly appreciate it. Thank you for always taking such great care of your members!”
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“Security Service Federal Credit Union (SSFCU) stands out as one of the most member-focused financial institutions in the U.S., delivering a refreshing alternative to traditional big banks. From the moment you interact with them, it’s clear their priority isn’t profit—it’s people.
What really makes SSFCU shine is its exceptional customer service. Members consistently highlight how friendly, patient, and knowledgeable the staff are, whether you’re opening your first account or navigating complex loan options. There’s a genuine sense that they want to help you succeed financially, not just sell you products.
Their low fees and competitive rates are another major advantage. Compared to many national banks, SSFCU offers better interest rates on savings accounts and loans, helping members keep more of their money. Their auto loans and mortgage options, in particular, are often praised for being straightforward and affordable.
SSFCU also excels in accessibility and convenience. With a robust online banking platform and mobile app, managing your finances is simple and intuitive. They also provide a wide ATM network and shared branching, so you’re rarely far from your money—even when traveling.
Another standout feature is their commitment to financial education and community involvement. SSFCU actively supports its members with tools, resources, and programs designed to improve financial literacy and long-term stability.
Of course, no institution is perfect—some members mention that certain processes (like loan approvals during peak times) can be slower than expected. But overall, the positives far outweigh the negatives.
Bottom line:
If you’re looking for a trustworthy, member-first financial institution with excellent service, fair rates, and a strong community focus, Security Service Federal Credit Union is an outstanding choice.”