Think Ink is a business that offers high-quality printing and embroidery services, along with affordable ink supplies. Customers appreciate the quick, informative, and helpful staff, especially Len and Topher, who go the extra mile to assist with solutions and refills. The shop provides excellent customer service, often helping customers even outside regular hours, and showing flexibility by formatting prints without extra charge. Many customers are pleased with the ink quality, noting that it is comparable to more expensive brands and often more full than store-bought cartridges, making it a cost-effective choice for artists and regular printers. While the business is praised for its friendly staff and quality products, some criticism is aimed at its unpredictable hours and parking difficulties. Customers have experienced frustration with inconsistent closing times and limited parking availability, which can cause inconvenience. Despite these issues, the overall experience is very positive, with customers feeling valued and satisfied with the services and products received. Think Ink is highly recommended for embroidery, printing, and ink supplies due to its reliable quality, helpful staff, and willingness to assist customers beyond typical business hours.
Had such an amazing experience with these guys. Len - was super quick and informative on offering solutions for what I was needing. I’d highly recommend these guys for an embroidery & printing!
December 2023
They have been so amazing!!! Heads up, I just went to get some cartridges filled, and found that they had moved.
October 2023
Best customer service I had in print shops! Going extra mile, flexible; helped me print even when they were closed and formatted some without charging.
