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“Kristi is the best! She is always willing to help me and goes out of her way to make sure I’m taking care of.
You can really see that she cares about her members and her staff. She is extremely professional and kind!
She is absolutely the best of SSFCU!”
“I worked with Jason, and I kid you not...He was the most helpful person I have ever worked with. He was super knowlegagble and concise. I have had not so great customer service experiences with DFCU before but Jason made up for it!Give this man a raise or a bonus. He is the salt of the earth.”
“I’ve been banking here for as long as I can remember. Absolutely amazing service every time I come. I don’t ever see myself changing. I want to give a super special shout out to Maria for helping me get my first ever car loan! Walked me through the process and really helped me find something that could fit my budget. Can’t ask for a better staff!”
9AM - 5:30PM
360 W 4800 N Suite E160, Provo
Credit Unions
“Best bank. After using many other large corporate banks I’ve always come back to UCCU. They have great service, great apps, great savings options, great integration with other financial tools/organizations, and everything else you could ever want from a bank. I’ve always had positive experiences at every branch and will be banking here for a long time!”
9AM - 5:30PM
1535 Freedom Blvd 200 W, Provo
Credit Unions
“Adam was very very very wonderful. Yay. He helped me get a new debit card. Adam is very great. Thanks to Adam. #GiveAdamARaise he is a good person. Thank u Adam. You are very nice. Go see Adam everyone”
“I would like to commend Kennedi at the Provo America First Branch. I needed to make a deposit and get a new debit card. I was a victim of fraud. Kennedi was able to process a new card for me on the spot. Then she went the extra mile and showed me how to lock my card when it is not being used. It is an app on my phone. She further told me that I should consider getting a Credit Card through America First, and the reasons why it is more beneficial in times of fraud. I appreciated her going the extra mile in pointing out things that are going to be helpful to me. What I really appreciated was her greeting me with such kindness and a great smile.”
9AM - 6PM
430 Cougar Blvd, Provo
Credit Unions
“I went in to open a new account at this branch and Bransen was super helpful and knowledgeable. While discussing my finances he said he could get me a better interest rate for my car, which he did. I walked out with a new bank account and a lower interest rate on my car. He definitely made my day ?”
“Changed from 1 to 4 stars (I have always liked UCCU and that is why I am still there after 37 years). It took a VP to do what the branch manager should have done in the first place (Thank you VP!) Don't ever deposit money in a jump-up (or bump) savings certificate (CD) with a non-standard time period like 22 months, because UCCU (or any CU) provides no where to jump to. They still have a 22 month offer that sits neglected at 2.37% while the fed is over 5.00% (0.17% increase for me) A 24 month CD is probably the best bet for any jump (or bump) offer. The branch manager wouldn't convert me to the current rate with only 1 year left. Good thing I did not take advice from branch personnel that there was no one to appeal to. Also thankfully, a kind VP stepped in and made it right. The solution is for UCCU to maintain all of the interest rates to accommodate past jump offers so branch personnel are not put in this position. I would have understood or been satisfied with a jump of 1.5% or greater but not 0.17%. Thanks again VP!”
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“I can't recommend Utah First Credit Union enough. They were prompt, fast, professional, accommodating, thoughtful, they had great communication, and extremely easy to work with. Karen helped me through the entire process. She was so easy to work with, she was very knowledgeable and extremely responsive. I will definitely go through them for all my future needs. They help me get a loan with low payments and a low interest rate to surprise my daughter with her dream car.”