Smith's Pharmacy in Provo is staffed with professionals dedicated to helping people lead a healthier life. They offer vaccinations, medicine, and clinical services, including flu shots and the Tdap, measles, and shingles vaccines. Prescriptions can be managed with convenient online tools for transfers and refills, though one reviewer recommends calling the staff directly instead of relying on the online service to ensure timely filling. The pharmacy receives mixed feedback on its staff. Many customers find them extremely helpful, respectful, and professional, with pharmacists who answer questions in depth. They are noted for helping to find the best price on medication, proactively using coupons and GoodRX. The service is also described as significantly better and faster than other area pharmacies, with very short wait times. However, some negative experiences are reported. Occasionally, staff members are not very friendly. There have been significant issues, including a loud privacy violation regarding a customer's prescription and a case where a staff member did not order expensive medication for a patient, assuming they could not pay. Technical problems also occur, such as the card reader frequently not accepting HSA cards. While drug prices can run slightly higher than other locations, many feel the lack of hassle and helpful service make it a good choice.
Best Pharmacist and staff ever. So kind and patient. Thank you for everything!
May 2025
Always helpful, friendly, and professional in what has to be a stressful job sometimes. Thank you to the whole staff!
May 2025
I have had no problems with this pharmacy! They are kind and courteous. I’m on an expensive medication and they look for coupons and other ways to cut the cost. I appreciate that!
