“I love the Sam's club Tire shop. It was honestly the main reason I bought a membership in the first place. I have gone there for new tires, many rotations, TPMS sensors, batteries, and probably more.
I think they have the best prices, better quality. When you buy stuff from them they install the batteries for free, rotate the tires for free, fix flats for free, and they're just an awesome group. I think I've only had a single less than positive experience. The only complaint is to set appointments I have to go through the international call center which is annoying if I can't get to the store to set the appointment in person.”
“The prices are much better, $0.35 cheaper than the Maverick across the street when I went last, although later that day, it went up $.05. However, the pumps are slow, and it’s usually crowded, and it’s one directional, so you might be pulling the hose over your car. Also the QR code scan system they have is often buggy.”
“We've enjoyed a Costco membershipsfor years but decided to try Sam's also. We prefer the clientele and the assortment of patron - desired - inventory ( The Costco muffin debacle being an example of pride-based purchasing over what customers desire at Costco) so we now go to Sam's more than we go to Costco. They're baked goods are on par and better than Costco's as I mentioned before and all of the other items they have are more in sync with customer driven interests. Always in stock and friendly staff. Not to mention Costco clientele have become kind of like Disneyland shoppers where you feel rushed and hurried and pushed through the aisles. None of that exists as Sam's.”
“There are many reasons why I love this Sam's Club, but their customer service has to be my #1 reason. We were having issues with our membership. Eric at the customer service desk was not only patient and helpful, but he helped me find the best solution! Every time we come in and there something we want out of stock, or an issue with a product the staff goes above and beyond to make sure our experience is the best. I used to love Costco, but the Provo Sam's Club has turned me into a true convert!”