Metro by T-Mobile at 1074 W Riverdale Rd Ste 27 offers a wide range of prepaid plans and 5G phones from brands like Apple, Samsung, and OnePlus. Customers praise the friendly and helpful staff, who take time to explain options and assist with phone needs without rushing. The store provides a clean and organized environment with a good selection of phones and accessories, making the shopping experience quick and satisfying. Many reviewers highlight the excellent customer service, noting that staff members are polite, knowledgeable, and go above and beyond to ensure customer satisfaction. The store is appreciated for its competitive prices and the ability to easily switch carriers, with some mentioning a positive experience despite previous dissatisfaction at other locations. Overall, Metro by T-Mobile on Riverdale Rd is highly recommended for its helpful staff, good selection, and quality service, making it a preferred choice for prepaid phone plans and devices.
This really should be 10 stars because 5 stars just is not enough. Sam stayed pass closing time (I showed up at 7:57pm on a Sunday)to help with a new line I wanted to add. He did not hesitate or tell me to come back in the morning. He helped me and was so extremely nice and just great service. He deserves a raise!!!
October 2025
Amazing job! After going to the Roy location and being disappointed we traveled to this location and what a difference! Enoc the store manager was so professional and helpful! 10 out of 10 I recommend this store and their customer service!
June 2025
We had a great experience at MetroPCS thanks to Enik! He helped us get our phone fast and made the whole process smooth and easy. Super professional, friendly, and efficient. If you’re looking to get a new phone or switch plans, definitely ask for him!
