First Utah Bank's Riverton branch is highly praised for its excellent customer service and trusted relationship with clients. Customers appreciate the friendly and caring staff, especially the branch manager, who has maintained the same high level of service over the years. The staff, including tellers like Aubrey and Connie, are known for their personal attention, remembering customer names and needs without being asked. Aubrey, now the branch manager, is recognized for her intelligence, helpfulness, and dedication, often going above and beyond by providing timely reminders about accounts and rates. Customers feel confident trusting the bank with their big money and important financial decisions, citing years of positive experiences and personal connections. Many clients mention how staff members like Aubrey and Connie are like family, demonstrating genuine concern for their personal needs. The branch offers a small bank feel with the comprehensive services of a larger institution, making it a preferred choice for long-term banking needs. Overall, First Utah Bank’s Riverton branch is celebrated for its friendly, prompt, and attentive service that keeps customers coming back.
Aubrey was very helpful setting up a new trust checking account.
May 2024
Aubrey Clay is the branch manager and has been so helpful with so many issues!! I love working with her!!
May 2024
The Riverton office are pros at giving excellent customer service. Today I received a phone call from Aubrey letting me know my CD was coming due and told me she would remind me again on my due date again on current CD rates so I could make a decision on what I wanted to do.
