Walgreens, a well-known pharmacy, is praised for its dedicated and attentive staff who go the extra mile to provide excellent customer service. The pharmacy team in Roy, Utah, is particularly commended for their responsiveness and problem-solving skills, even when faced with unexpected challenges like a malfunctioning label printer. Customers express immense gratitude for the pharmacist Linh and her team, who demonstrate a sharp eye for detail, diligently research issues, and make customers feel valued and cared for. However, the reviews also highlight some areas for improvement. One customer noted that a staff member was walking through the store while listening to religious content aloud, which was deemed inappropriate during work hours. Additionally, concerns were raised about expired products on the shelves, indicating a need for better product rotation and inventory management. Overall, Walgreens is recognized for its caring and professional pharmacy staff, who strive to provide personalized attention and address customer needs. While there are a few areas that could use some refinement, the positive experiences shared by customers suggest Walgreens is committed to delivering quality healthcare services.
Really nice and helpful employees! I really appreciate Rick going above and beyond to help me find what I was looking for. Rose was very sweet as well. Will go out of my way to shop at this location! Everyone is always great and their seasonal items are so cute!
May 2026
Very knowledgeable staff willing to answer many questions about my prescriptions and other over the counter items recommended by my physician. All but one of my items was covered by my over-the-counter card. I find that this store offers more OTC items than anywhere else.
March 2026
I use Walgreens for my prescriptions and it's easy. I also love when they stock raspberry Arizona ice tea!
